Front Office Supervisor

İstanbul Avrupa Yakası
  • 06.07.2021
  • 0 - 50 başvuru
  • 688 görüntülenme
CABA GRUP İNŞAAT ENERJİ TURİZM  SANAYİ ve TİC. A.Ş. Front Office Supervisor İş İlanı

Job Description

Delta by Marriott Istanbul Levent looking for a Front Office Supervisor serving Marriott brands is always working on behalf of our
• Plan and supervise the day-to-day operations of the Front Office which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups, and crews, and room registrations
•Handle guest requests and complaints in a polite and efficient manner to maintain a high level of guest satisfaction and quality service.
• Coordinates and monitors the work of direct subordinates and verifies that all receptionists are well-groomed in order to ensure clients’ satisfaction and adherence to service standards.
• To ensure proper staffing and scheduling of all Front Office Colleagues in accordance to productivity guidelines.
• Participate in the orientation, meeting, and training process of all Colleagues assigned to Front Desk
• To assist the Front Office Manager in all aspects of the department and ensure service standards are followed.

Required Skills

• University degree in Tourism and Hotel Managemet or High school diploma required,
• Fluency in English.
• Advanced MS Office skills,Competency using a variety of computer software ,
• Excellent leadership skills, inter-personal and communication skillsResult and solution oriented management style,Strong organizational and time management skills,Advanced level of team work and communication competencies,
• Positive, problem solver and calm.
• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion

Summary Info

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