Team Lead

“Google fan? Love Google products? Passionate about the web and new technology?”

If you are tech savvy, creative, outgoing, well organised and with a proven track record of success in sales and people management this your opportunity!

We are looking for a Team Leader with excellent coaching and management skills to work in a dynamic environment and help our sales team promote Google products to small medium-sized businesses.

Responsibilities:

• Strive to maximize department revenue and meet or exceed individual and team targets
• Coach, train, develop and assist in career development at the individual and team level
• Regularly monitor individual productivity metrics on call volume, call duration, standing appointments and other relevant productivity metrics
• Develop and monitor performance plans to include developing action plans based on daily, weekly and monthly analysis of all performance metrics
• Assist with hiring and workforce planning
• Continuously analyze and evaluate departmental productivity and identify opportunities for improvement of systems and processes
• Work to build a team environment with stong morale, positive energy, consultative and goal-oriented culture

Minimum Qualifications:

• Fluency in written and spoken English is preferred
• 2+ years of supervisory/management experience is required or progressive experience up to and including leadership, coaching and/or supervisory roles
• 2+ years proven consultive sales and business development experience with proven track record of repetedly achieving targets
• Proven communication skills (written, verbal, presentation and phone) with the ability to work with all levels of employee
• Proven leadership skills
• Highly analytical, with a track record of being a strong problem solver, capable of translating analysis and insights into actionable business plan

Preferred Qualifications:

• Ability to learn quickly and handle complexity, change and ambiguity
• Proven technical ability with customer-relationship management programs
• Successful track record in recruiting and hiring top talent
• Passion for Google’s Products and knowledge of traditional and digital media and its compatitive landscape