Cluster GCE Sales Manager

Reports directly to Cluster Director of GC&E

Ensures a proper distribution of files to GC&E Service team

Ensures timely and proper follow up on all activities, follow-up dates and decision dates as per standard procedures (timing) and contracts.

Ensures constant communication to Director of GC&E, DOS & DBD for every special need and/or any major increase/decrease of business of a confirmed file.

Leads and motivates the team, co-ordinates and coaches team-members

Aware of trends and propose ideas to build the range and quality of GC&E

Sets achievable budgets and other short- and long-term functional goals

Provides effective leadership to the GC&E teams to ensure targets are met and exceeded both for the hotel and individual development

Manages staff performance issues in compliance with company policies and procedures

Excellent written and oral communications skills

Presents information in a concise, well-organized manner

Confident in communicating with a wide range of people, both inside and outside the hotel

Demonstrates leadership and effectively motivates the team

Supports the team & helps others when needed

Develops constructive relationships at all levels within the organization

Maintains effectiveness in situations of disappointment or high pressure adapts willingly to change

Identifies priorities effectively, balancing importance, urgency and resources

Manages time efficiently within tight schedules

Works effectively and accurately with minimal direction

Able to negotiate and ‘close’ a sale

Able to develop positive business relationships