Responsible for the daily shift operations of Housekeeping and Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained.  Completes inspections and holds people accountable for corrective action.  Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

MANAGEMENT COMPETENCIES

Leadership

·         Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.

·         Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..

·         Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.

·         Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

·         Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

·         Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

·         Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

·         Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

·         Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.

o    General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, spa linen, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.for the needs of the audience.

• Greet and serve the guest in accordance with the Marriott’s food and beverage standards.
• Take pride in all facets of the service to include quality, appearance, and cleanliness of self and restaurant.
• Smile is to be a part of the uniform.
• Previous experience in a food server position, good command of English, hotel experience, customer focused, good communication skills, good team-player, ability to verbally communicate effectively with guests and co-workers, pushing, pulling, carrying, bending, stooping, upward reaching, exposure to cleaning chemicals, prolonged periods of standing and/or walking.
• Record transactions in MICROS system.

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Tourism  Management
• Minimum 2 years experience in Food and Beverage Services or related professional area in an international hotel chainExcellent interpersonal and communication skills
• Ability to focus attention on details and to handle multiple tasksResult driven, proactive and reliable personality
• Good command of English
• No military obligation for male candidates / at least 2 years postponement

• Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps.
• Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard.
• Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts.
• Set dryers to designated times and temperatures based on fabrics contained in load.
• Remove articles from dryer when cycle is complete.
• Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load.
• Fold cleaned articles into designated size, either by hand or using folding machine.
• Maintain accurate records of items laundered.
• Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor.

• Minimum 1 year of Laundry experience is an asset
  
• Team player, reliable and safety oriented
  
• No military obligation for male candidates / at least 2 years postponement

As a member of a defined IT organization, the systems manager contributes advanced knowledge and skill in technology and general hospitality business knowledge to support cluster and technology (IR) objectives.  The systems manager, in conjunction with the area systems manager, is responsible for assisting property management with  technology planning, decision-making, implementation, and maintenance.  The systems manager may direct the work of property or area systems technicians and interfaces with vendors, owners, executive committee and property staff.

• Responsible for managing technology/asset life-cycle.
• Ensures that necessary equipment (PCs, servers, telecom, etc.) is ordered and available Foresees, identifies and resolves system(s)’ performance problems Is accountable for disaster recovery and business continuity as it relates to technology. Ensures technology assets are secure and well-maintained in accordance with Marriott International policies and standards. Installs, monitors, and maintains telecommunications equipment including cabling and providing technical guidance as needed.
• Performs adds/moves/changes/deletions.
• Ensures that adequate bandwidth exists and that circuits are secured.
• Supports end-use pager cellular phone issues.
• Troubleshoots high-speed Internet access problems Escalates problems as appropriate through Area Systems Manager, Global Field Services, IR Shared Services. Images desktops, installs new software applications, applies patches, maps drives to correct server/network.
• Moves/adds/changes PCs/peripherals; migrating data when necessary.
• Performs routine to complex desktop backup as scheduled or directed.
• Provides end-user support to property staff, business center.
• Resolves issues with setup or reset of security passwords Supports email and use of MI network Creates and maintains secure server environment.
• Performs server backups and routine/non-routine preventative maintenance.
• Executes disaster recovery plans.

1. Oteldeki teknik bölümleri ilgilendiren tüm ekipmanları için planlanmış tüm kuruyucu bakım işlemlerini gerçekleştirmek.
2. Ekipmanlarda herhangi bir hata olup olmadığını kontrol etmek için günlük turlar yapmak; Bozulmalarla 10 dakika içinde ilgilenmek.
3. Tüm sistem cihazları için ekipman dosyaları ve kayıtları bulundurmak.
4. Parçalar ve ekipmanlar için uygun envanter sağlamak.
5. İş Talep Tahtası’nda belirtilmiş işleri yerine getirmek.
6. Acil durumlara anında müdahale etmek, ör: yangın alarmları.
7. Üretici kullanım klavuzu doğrultusunda ayarlama ve yağlama işlemlerini yapıp sorunlara müdahale etmek.
8. Eğitim ve sertifikasyon sürecini başarıyla tamamlamak ve tüm departman güvenlik bilgilerini gözden geçirmek (ör: JHA’lar ve MSDS’ler); otel/şirket standartları doğrultusunda acil durum prosedürlerini tatbik etmek; oteldeki acil durumlara müdahale etmek ve yardımcı olmak.
9. Çalışma sahalarında ve ilgili diğer alanlarda güvenli bir ortam sağlamak ve posedürleri yerine getirmek; ekipmanların düzgün çalışıp çalışmadığını kontrol etmek ve tüm eksiklik ve kusurları anında amire rapor etmek; güvenlik tehlikelerini amire rapor etmek.
10. Marriott Hotels Felsefesi’ni, İnancını ve Kurallarını öğrenmek, anlamak ve onlara güç vermek; Departman problem çözme takımlarına katılmak.
11. Otel iş güvenliği kurallarına uymak, iş güvenliği eğitimlerine katılmak ve gerekiyorsa KKD kullanmak
12. Amiri tarafından görevlendirildiğinde diğer Mühendislik çalışanlarına yardımcı olmak.

 

1) Yüksekokul mezunu veya eşdeğer G.E.D. mesleki eğitimini almış olmak.
2) Çalışanlarla ve konuklarla başarılı ve onların anlayabileceği bir biçimde konuşabilecek İngilizce bilgisine sahip olmak.
3) Ağır nesneleri kaldırabilmek ve kapalı alanlarda yüksek ısılarda çalışabilmek.
4) Anlaşılır iletişim kurma becerisi.
5) İleri düzeyde mekanik becerisi.
6) Teknik meslek okulunda eğitim görmüş olmak.
7) 2+ yıllık otel tecrübesi.
8) Kazan/buhar sertifikası.