Assistant Restaurant Manager

ASSISTANT RESTAURANT MANAGER
(Ref:ARM02)

Kempinski Hotel Barbaros Bay Bodrum is looking for a candidate for ''Assistant Restaurant Manager'' position.

LOCATION: Kempinski Hotel Barbaros Bay BODRUM

DEPARTMENT: Food and Beverage.

START: 1 April 2015

SCOPE

To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team.

MAIN RESPONSIBILITIES

• Responsible to Restaurant Manager  
• Responsible for Captains, Waiter / Waitress, Host / Hostess.
• Set an example by reporting to duty punctually wearing the correct uniform, clean and well pressed, maintaining a high standard of personal appearance and hygiene at all times.
• Assist in leading the restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
• Ensure that the place of work and surrounding area is kept clean and organised at all times.
• Be knowledgeable of all services and products offered by the hotel.
• Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Restaurant Manager.
• Set an example in terms of service, products and guidance of the team that reflects the concept.
• Have an understanding of the monthly profit and loss statement of the department.
• Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.
• Perform up selling for all items offered by the department assigned as well as offering alternatives.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.

• Plan daily routine checklist and station division according to the work schedule.

• Assist in carrying out scheduled inventories of products and operating equipment.
• Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department ensuring that the follow up is performed with the guest.
• Ensure that the opening and closing procedures established for the outlet are followed.

COMPETENCIES

• BA/BSc in Hospitality Management or related field, preferably from hotel school or MBA.
• Minimum two years experience in a similar position, preferably with a 5 star Hotel chain.
• Excellent oral and written skills in Turkish and English.
• Additional language is beneficial.
• Ability to work independantly, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
• Excellent written and verbal communication skills.
• Ability to identify and delegate tasks effectively.
• Excellent organizational and time management skills.

• Ability to operate computer and office equipment.

To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

• People Oriented
• Passionate for European luxury
• Entrepreneurial
• Straightforward