KEMPINSKI HOTEL BARBAROS BAY BODRUM

Kempinski Otel Barbaros Bay turizm işletmesinde gerekli cankurtaran hizmeti için, Türkiye Sualtı  Sporları Federasyonu Cankurtarma Talimatı / Yönetmeliğine ve Kempinski Özel Güvenlik Müdürlüğü  standartlarına bağlı kalarak görevi ifa etmek ve  misafir memnuniyetinin en üst düzeyde sağlanması belirtilen pozisyondaki kişinin yükümlülüğüdür.

TEMEL SORUMLULUKLAR

• Türkiye Sualtı Sporları Federasyonu Cankurtarma Yönetmeliği ve Kempinski standartları doğrultusunda profesyonel bir hizmet sunmak.
• Otel misafirlerinin sahil ve misafir açık havuz alanında, can güvenliği hususunda olası kazalara karşı gerekli önlemleri zamanında ve yerinde almak; sahil ve misafir açık havuz çevresinde suda meydana gelebilecek olası müessif olaylara, kazalara zamanında ve yerinde gerekli müdahaleyi yaparak misafir memnuniyetinin sağlanması, belirtilen pozisyondaki kişinin yükümlülüğüdür.
• Kempinski genel güvenlik talimatlarına bağlı kalarak görevi ifa etmek.
• Türkiye Sualtı Sporları Federasyonu Cankurtarma Yönetmeliğine / Talimatına ve Özel Güvenlik Müdürlüğü görev talimatlarına uygun olarak hizmet vermek. 
• Otel sahil kısmında ilgili yönetmelik doğrultusunda inşaa edilen Cankurtaran kulesinde, misafir açık havuz alanında ve Sundeck misafir güneşlenme alanında uygun görülen nöbet noktasında, belirlenen görev saatleri içerisinde profesyonel hizmet vermek; misafirlerin açık havuzda veya denizde bulundukları süre içerisinde, olası kazalara yerinde ve zamanında müdahale edebilmek için gözetim kulesinde / nöbet noktasında izleme görevini yerine getirmek.  
• Sahil veya misafir havuz alanında meydana gelen ve/veya tespit edilen kaza sonucu gerekli müdahale sonrası, kazazedeyi sağlık personeline teslim ettikten sonra, ivedi olarak güvenlik merkezini bilgilendirmek. Konu hakkında olay durum tespit tutanağını hazırlamak.  
• Görevinde dikkatli ve duyarlı bulunarak görev dışı işlerle meşgul olmamak. 
• Cankurtarmayı gerektiren bir olay meydana geldiğinde veya gelebileceğini gözlemlediği anda, olaya ivedi olarak müdahale etmek. Öncesinde durumu telsiz anonsu acil kodu ile güvenlik merkezine bildirmek. 
• Sağlık görevlilerinin olaya müdahalesi sırasında vereceği görevleri yapmak. Yapılan ilk müdahale konusunda sağlık yetkililerini bilgilendirmek. 
• Güvenlik Müdürlüğü tarafından verilen yazılı ve sözlü talimatlarla ilgili verilen görevleri yapmak. 
• Karşılaşılan herhangi bir olayda veya olumsuzluk durumunda sorumlu Güvenlik şefine ve Güvenlik Müdürüne bilgi vermek. 
• Otel içerisinde konaklayan misafirleri bilgilendirmek, yardımcı olmak. 
• Havuz, sahil alanında bulundurulan ekipman ve malzemeleri yerinde ve zamanında kullanarak müessfi bir olaya sebebiyet vermemek; ekipman ve sağlık malzemelerini korumak, her an hazır bulundurulmasını sağlamak için, ihtiyaçları zamanında sorumluya bildirerek temin edilmesini sağlamak. 
• Risk yönetim planına uygun sayıda bulundurulan cankurtaran hizmet ve plaj dikkat uyarı bayraklarını hava şartlarına ve görev talimatlarına uygun kullanmak; hazır bulundurularak aksaklığa meydan vermemek. 
• Genel ve özel nöbet talimatlarında belirtilen emirleri uygulamak. 
• İzine ayrılması durumunda ayrılmadan önce güvenlik izin tutanağını ve izin formunu imzalamak. 
• Kendisine verilen görevi yerine getirdikten sonra, sıralı amirlerine rapor etmek. 
• Gerek TSSF gerekse Sahil Güvenlik ve Otel Güvenlik Müdürlüğü’nce yapılacak olan denetimlere her an hazırlıklı olmak. 
• İş kanunu gereğince yapması gereken yükümlülüklerini yerine getirmek. 
• Sahil ve misafir açık havuzunda meydana gelen ilk yardım tedavisi gerektiren kaza ve yaralanma gibi durumları Otel güvenliğine bildirmek. Ciddi kazaları ivedi olarak Jandarma kolluk kuvvetine bildirmek.
• Kempinski Otel Barbaros Bay Genel Müdürlüğü’nce belirlenen kalite politikası ve vizyon değerleri doğrultusunda verilen tüm ürün ve hizmetlerde misafirlerin memnuniyetini sağlamaktır. 
• Kempinski Otel Barbaros Bay Güvenlik Müdürlüğü’nce hazırlanan Kalite Sistem prosedürlerine göre uygun görev yapmak. 
• Herhangi bir olayda veya olumsuzluk durumunda sorumlu Güvenlik Şefine, Güvenlik Müdürüne ve gerektiğinde Nöbetçi Müdüre bilgi vermek. 

• En az Beden Eğitimi ve Spor Yüksek Okulu öğrencisi veya mezunu olmak,                                                      
• TSSF Makamlarınca onaylanmış geçerli Cankurtaran ( bronz, gümüş ve/veya Altın) bröve sahibi olmak,
• Benzer pozisyonda 5 yıldızlı otellerde en az iki yıllık deneyim,
• İngilizceyi en az orta düzeyde konuşabilme,
• Ekip çalışmasına uyumlu olmak,
• Planlı çalışma becerisine sahip olmak,
• İnsan haklarına saygılı olmak,
• Beşeri ilişkilerde karşıklıklı saygı ve hoşgörü sahibi olmak,
• İnsiyatifi kullanma beceresine sahip olmak,
• İş disiplinine ve Meslek ahlakına sahip olmak,
• Çok iyi yüzme, ilk yardım ve ilk müdahale konusunda bilgili, 
• Görevin gerektirdiği fiziksel özelliklereve antrene vücuda  sahip olmak,
• Cankurtaran ekipman ve malzeme kullanımı konusunda bilgili,
• Analitik düşünce yeteneğine sahip olmak,
• Misafir hizmeti odaklı anlayışa sahip olmak,
• Konuşma ve dinleme becerisine sahip olmak,
• Güler yüzlü olmak,
• İş yeri çalışma prensiplerine uymak,
• Karar verme becerisine sahip olmak,
• Kılık kıyafet ve kişisel temizliğe özen göstermek

The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.

MAIN RESPONSIBILITIES 

• Responsible to Assistant Bar Manager. 
• Responsible for Barman/ Barmaid & Host/ Hostess 
• Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. 
• A courteous, professional and efficient service is provided at all times. 
• All duties and tasks are performed as per the tasks required at the outlet. 
• Be knowledgeable of all services and products offered by the hotel. 
• Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. 
• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. 
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully. 
• Ensure that the place of work and surrounding area is kept clean and organized at all times. 
• Successfully perform opening and closing procedures established for the assigned outlet 
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. 
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. 
• Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. 
• Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety. 
• Maintain a good rapport and work relation with staff in the assigned department and within the hotel. 
• Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled. 
• Undertake reasonable tasks and secondary duties as assigned by the Department Head. 
• Respond to any changes in the department as dictated by the hotel management. 
• Assist in carrying out scheduled inventories of products and operating equipment. 
• Perform any other assigned reasonable duties and responsibilities as assigned.  
• Project at all times a positive and motivated attitude and exercise self-control. 
• Have a complete understanding of the monthly profit and loss statement of the department. 
• Be able to lead the service and act as a role model to the team. 
• Be able to ensure a flawless service to the highest standards and as required by the department and the hotel. 
• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team. 
• Be able to ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Bar Manager. 
• Attend the daily Food & Beverage Meeting in the absence of the Bar Manager and Assistant Bar Manager. 
• Be very knowledgeable about all service procedures of the bars, lounges and restaurants in the hotel. 
• Have an excellent understanding of food in general, ingredients and preparations to ensure the right drinks, cocktails and spirit can be recommended. 
• Have an excellent understanding of classic cocktails, their recipes and history. 
• Have an excellent understanding of today’s cocktail trends as well as spirits and liqueurs.  
• Be able to control stocks, produce efficient costing of cocktails and spirits as well as perform excellent recommendations to guests. 
• Be knowledgeable of the preparation of a large number of classic cocktails and all standard long drinks. 
• Participate in at least 2 national competitions per year. 
• Be able to develop new recipes based on guest requests. 
• Be able to fully comply to the beverage guidelines given by the hotel and management. 
• Show an interest to develop and explore the local bar culture and knowing the places to go. 
• Be able to run a bar from A-Z with all mise en place preparations, production of cocktails, cashiering as well as shift end duties. 
• Have accomplished all internal trainings for up selling techniques, complaint handling and product knowledge. 
• Understand bar culture and the night life scene. 
• Continuously train on cocktails and trends. 
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
• Accommodation in staff lodging.
• Personnel shuttle service between hotel and staff lodging.
• We serve 3 meals a day in the staff cafeteria and lodging.

• BA/BSc in Hospitality Management or related field, preferably from hotel school or MBA.
• Minimum 1 years in an F&B service role.
• Awards/ certificates/ trainings related to bar operations are preferred.
• Local language – excellent oral and written skills.
• English – excellent oral and written skills.
• Additional language – beneficial.
• Strong knowledge of beverages (cocktails, liquors, wine, etc…).
• Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
• Excellent written and verbal communication skills.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Ability to identify and delegate tasks effectively.
• Excellent organizational and time management skills.
• Applies a professional, confidential and ethical approach at all times.
• Works in a safe, prudent and organized manner.
• Ability to operate computer and office equipment.
• Proficiency in Excel and Word. 
• Passionate for Food & Beverage
• People Oriented
• Passionate for European luxury
• Entrepreneurial
• Straightforward
• Business Acumen
• Sense of responsibility
• LeaderTeam player
• Analytical thinker
• Flexible and reliable
• Tolerant and open minded
• Works well under pressure
• Depending on region and property.

SCOPE

Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.

MAIN RESPONSIBILITIES

• Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
• Conduct site inspections.
• Adhere to the Corporate SOP’s.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist the Director of Sales in defining an annual sales action plan and execute set actions accordingly.
• Assist the Director of Sales with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Execute sales actions within set cost budget structure.
• Document all sales actions in SFA (S&C).
• Update OPERA contact database at all times.
• Cross sell other Kempinski Hotels.
• Understand, and follow the Company Sales Vision.
• Participation in Duty Manager rota.
• Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

JOB PROFILE

• Bachelor degree
• Two (2) years experience in a Sales position, preferably in a 5 star hotel.
• Ability to work and communicate in a multinational environment: Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial.
• To fill this position the candidate must have: Planning/organisation, Adaptability, Flexibility, Initiative, Negotiation skills, Selling skills, Innovative ideas.
• Computer literacy adapted to the field of Sales: Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word) Micros, Fidelio, Opera and Sales & Catering.
• To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented; Passionate for European luxury; Entrepreneurial; Straightforward; Interest to develop in the Sales department, communication, attention to details; Organisational skills; Problem solving & decision making.

This position is responsible for supporting the Human Resources department in all administrative and other assigned areas.

MAIN RESPONSIBILITIES

• Employment requests are acknowledged within 48 hours. 
• Every applicant receives a personalized response to their application. 
• Applicant correspondence is handled in a timely and professional manner and interviews are set up on behalf of management.  
• CVs are distributed to Heads of Department and followed-up on. 
• Every applicant receives a final response to their employment request
• All vacancies are posted. 
• The hotel page of the recruitment web-site is up-to-date and well maintained.
• All new joiners are personally welcomed and necessary paperwork completed in an organized and efficient manner. 
• New joiner starting dates are communicated and coordinated with the respective HODs and the Training department.
• Every employee has a complete employee file. 
• Employee and payroll data is maintained in systems. 
• Vacation and sick leave are tracked. 
• TTTTs are tracked. 
• Employees anniversaries are tracked and anniversary gifts and cards are personally handed over by the Head or Department, Hotel and/or General Manager.
• The employee communication boards are up-to-date and attractive. 
• The employee locker rooms and cafeteria are looked after. 
• Employees are welcomed to the Human Resources office in a warm and friendly manner. 
• Every leaver receives an exit interview. 
• Every leaver respecting a notice period receives an employment certificate on their last working day. 
• Additional objectives and responsibilities can be added at any time, depending on the need of the business and hotel.

• 25 years and above
• High School diploma
• Two (2) years in a similar position within a luxury brand or an international company
• Local language – excellent oral and written skills
• English – excellent oral and written skills
• Additional language - beneficial
• Planning and organizational skills
• Verbal and written communication skills
• Problem Solving & Decision Making skills
• Be familiar with labour laws and regulations
• Be familiar with local social insurance policies
• Administration skills
• Word and Excel
• PowerPoint
• People Oriented
• Passionate for European luxury
• Entrepreneurial
• Self-confident
• Persuasive
• Ethical
• Quality oriented
• Well-presented
• Depending on region and property.

To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The Restaurant Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit.

MAIN RESPONSIBILITIES

• Responsible to Head of Department/ Assistant Head of Department. 
• Responsible for Assistant Restaurant Manager, Restaurant Supervisor, Restaurant Captain, Waiter / Waitress, Host / Hostess. 
• Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. 
• Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example. 
• Ensure that the place of work and surrounding area is kept clean and organised at all times. 
• Execute and demand the team to execute the highest level of service and set-up standards at all times. 
• Be knowledgeable of all services and products offered by the hotel. 
• Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept. 
• Set an example in terms of service, products and guidance of the team that reflects the concept. 
• Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier. 
• Organise tastings of daily dishes and new menus. 
• Know the restaurant scene and gastronomic character of the destination and be recognized in the market. 
• Perform up selling for all items offered by the department assigned as well as offering alternatives. 
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. 
• Produce reports and analysis of the outlet and present report in the monthly performance meeting. 
• Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. 
• Assist in preparation of the outlet’s budget. 
• Conduct monthly inventory of operating supplies and equipment together with the stewarding department. 
• Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required. 
• Identify errors and correct them as required during set-up, service and breakdown of operations. 
• Implement a flexible work schedule based on business patterns. 
• Establish a pool of qualified and trained full and part time employees in conjunction with the hotel’s Human Resources Department. 
• Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food & Beverage departments. 
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully. 
• Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings. 
• Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success. 
• Attend all required trainings as described by the department. 
• Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served. 
• Report incidents that require disciplinary actions immediately to the Head of Department. 
• Prepare and review outlet’s operations manual updates annually in accordance with the Assistant Head of Department. 
• Constantly improve the product quality by sourcing the best available products. 
• Support activities and cooperation with the suppliers. 
• Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey). 
• Organise all required outlet specific trainings as described by the department. 
• Undertake reasonable tasks and secondary duties as appointed by the Head of Department. 
• Respond to any changes in the department as dictated by the hotel management.
• Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest. 
• Ensure that the opening and closing procedures established for the outlet are followed. 
• Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department. 
• Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.

• BA/BSc in Hospitality Management or related field, preferably from hotel school or MBA.
• Minimum 2 years in F&B management role, preferably with a 5* Hotel chain.
• Local language – excellent oral and written skills.
• English – excellent oral and written skills.
• Additional language – beneficial.
• Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
• Excellent written and verbal communication skills.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Ability to identify and delegate tasks effectively.
• Excellent organizational and time management skills.
• Applies a professional, confidential and ethical approach at all times.
• Works in a safe, prudent and organized manner.
• Ability to operate computer and office equipment.
• Proficiency in Excel and Word. 
• Passionate for Food & Beverage
• People Oriented
• Passionate for European luxury
• Entrepreneurial
• Straightforward
• Business Acumen
• Sense of responsibility
• Leader
• Team player
• Analytical thinker
• Flexible and reliable
• Tolerant and open minded
• Works well under pressure
• Depending on region and property.

Otelimizin Mutfak departmanında Chef de Partie olarak çalıcak takım arkadaşı arıyoruz

• Lüks otellerde deneyimli,

• Esnek calışma saatlerine ve vardiyalı calışmaya ayak uydurabilecek,

• Genel Tatil ve Resmi Bayramlarda çalışabilecek,

• Gıda Güvenliği Sertifikasına ve M.E.B.onaylı Hijyen Eğitimi Sertifikasına sahip,

• Kişisel hijyenine önem gösteren,

• Misafir odaklı,

• Ekip yönetiminde deneyimli,

• Takım çalışmasına yatkın,

• Dinamik ve pozitif,

• Erkek Adaylar için askerlik hizmetini tamamlamış

Description

A Cluster Sales Director manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing?

As Cluster Sales Director, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Cluster Sales Director will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
• Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
• Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future successDirect and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information
• Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
• Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
• Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
• Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
• Produce accurate and timely reports that meet the needs of the hotel and the management company
• Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
• Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
• Contribute to relevant management meetings to develop and implement sales and marketing initiatives

Qualifications

What are we looking for?

A Cluster Sales Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Excellent organisational and planning skills
• Excellent grooming standardsFlexibility to respond to a range of different work situations
• Ability to work well under time pressure and/or demanding travel schedules
• Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the local market
• Knowledge of hospitality industry
• A passion for sales and target-based performance
• Relevant degree, in sales, business development or other relevant business field, from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

A Human Resources Coordinator will support Human Resource related activities including recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives.

What will I be doing?

As a Human Resources Coordinator, you are responsible for all Human Resources Team Member related activities. These activities include recruitment, learning and development and training, performance management, compensation and benefits, employee relations, health and safety, and other team-based activities. Specifically, a Human Resources Coordinator will perform the following tasks to the highest standards:

• Initiate recruitment activities using Taleo, the Company's talent management system
• Input data into the hotel payroll system and communicate with payroll to ensure accuracy
• Manage all Human Resource administration and onboarding activities
• Support Human Resources activities, including onboarding, work experience program, careers fairs, training materials, and Team Member opinion surveys
• Serve as the point of contact for Team Member issues, advising the Human Resources Director as appropriate
• Keep current with employment law, human resources policies, and training requirements
• Assist in determining training requirements and support training initiatives
• Assist in the organization of Team Member social events

What are we looking for?

A Human Resources Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in customer service
• Strong administration and communication skills
• Demonstrated attention to detail, while multi-tasking and delivering work on time
• Ability to work productively despite multiple interruptions
• Demonstrated trust and confidentiality as a member of the Human Resources Team
• A passion and enthusiasm to be part of a winning team
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft programs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

• To ensure that all purchase requests, other than inventory items, are approved by the General Manager and Director of Finance.
• To check that, wherever possible, three quotations have been obtained for each item.
• To ensure that Purchasing obtains up-to-date and accurate quotations.
• To ensure that accurate par levels are established and ordering is done in accordance with the set par.
• To ensure that all goods are channelled to the Receiving Department.
• To spot check that all scales are working properly and that, no goods are left unattended.
• To ensure that all invoice are stamped signed by the Materials Clerk. All direct purchase items should also be signed by the outlet manager.
• To spot check to ensure that goods are received as per specifications.
• To ensure that the Materials Clerks do not receive goods without a purchase order or purchase list.

We are looking for a Stewarding Supervisor who is dynamic, creative, pro-active, analytical approached, enthusiastic, innovative and has strong problem-solving skills.

To manage the Stewarding Department as an efficient, and productive cost centre, by maintaining an organised and clean back-of-house area in Food and Beverage and by providing all kitchens, outlets and banquets with clean operating equipment, based on expected business levels.

• At least two years experience in a similar position with an international hotel chain
• Able to communicate with all levels of employees
• Good command of written and spoken English
• Team player
• Self-motivated No military obligation for male candidates