Captain

RESTAURANT CAPTAIN
(Ref:CPT01)

Kempinski Hotel Barbaros Bay Bodrum is looking for a candidate for ''Restaurant Captain'' position.

LOCATION: Kempinski Hotel Barbaros Bay Bodrum

DEPARTMENT: Food and Beverage.

START: 1 April 2015

SCOPE

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and maximize guest satisfaction.

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MAIN RESPONSIBILITIES

• Responsible to Restaurant Supervisor/ Assistant Restaurant Manager/ Restaurant Manager.
• Responsible for Waiter/ Waitress & Host/ Hostess
• Report to duty punctually wearing the correct uniform, clean and well pressed, maintaining a high standard of personal appearance and hygiene at all times.
• A courteous, professional and efficient service is provided at all times.
• All duties and tasks are performed as per the tasks required at the outlet.
• Be knowledgeable of all services and products offered by the hotel.
• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
• Ensure that the place of work and surrounding area is kept clean and organized at all times.
• Successfully perform opening and closing procedures established for the assigned outlet
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• Assist in carrying out scheduled inventories of products and operating equipment.

COMPETENCIES

• Minimum High School graduate.
• Minimum 2 years in F&B Service role.
• Excellent oral and written skills in Turkish and English.
• Additional language is beneficial.
• Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
• Ability to identify and delegate tasks effectively.
• Excellent organizational and time management skills.
• Applies a professional, confidential and ethical approach at all times.

To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

• People Oriented
• Passionate for European luxury
• Entrepreneurial
• Straightforward