Senior Account Manager

4Service has been researching and working to improve customer experience for around 16 years. We have thousands of eyes and ears. More precisely, we have more than 300 000 people on hand who work to improve customer experiences. We are everywhere: we speak 29 languages and work in 52 countries around the world. We have a powerful analytic center, from which we are able to monitor every change in opinion regarding you and your business posted on social networks.We are looking for experienced and passionate people to join our team in Istanbul.

Key Highlights Of The Role;

S/he will provide full support in management of clients, through marketing research information, analysis and reports. Responsible for the execution of projects assigned to him/her, from the stage of client briefing to the final stage of report writing and presentation of results. 

Our Ideal Candidate Should Have

•        University degree
•        Min. 3 years of experience in the same role, experience in research field is a plus
•        Expertise in servicing customers and in-depth knowledge on Customer Loyalty & Retention sphere
•        Proficiency in sales and negotiation skills
•        Good organizational skills
•        Advanced interpersonal skills
•        Fluency in English as some stages of the interview will be conducted in English
•        Russian Language is a plus
•        Advanced Computer Literate
•        Military service should have been completed (for male candidates)