Community Liaison Officer for Istanbul (TUR19.423)
- Yönlendirmeli İlan
- 1527 Görüntüleme
The British Consulate General in Istanbul is part of a world-wide network representing British political, economic and consular interests overseas and is now looking to recruit a Community Liaison Officer (CLO).
The Community Liaison Officer acts as a bridge between staff assigned to the Consulate-General from the UK, their families and the Consulate-General’s Corporate Services Team. The CLO is a key point of contact and support for staff and families before, during and after their move to Istanbul, including the process of identifying suitable housing. The CLO also works closely with Corporate Services Team on a range of issues.
In more detail, main responsibilities will include:
Welcome and arrival
- Answer any queries from staff and their spouses/partners who are considering bidding for the post;
- Contact staff and families prior to arrival and send relevant information;
- Liaise with the accommodation officer in the identification and allocation of housing, representing the families’ interest;
- Maintain, distribute and collect the crockery and bedding float;
- Final check of accommodation and provide groceries for first 24 hours;
- Keep Welcome Pack updated;
- Take all newcomers on tour of city (shops, medical, educational and recreational facilities etc);
- Ensure newcomers are introduced to the Community.
- Provide a confidential listening ear/ advise on appropriate referral;
- Provide on-going support and follow-up;
- Give support in cases of sickness/ bereavement;
- Lead or coordinate community events, eg Christmas and Easter childrens’ parties and social events to introduce newcomers to one another.
Medical and Welfare
- Liaise with Corporate Services Unit/FCO Medical & Welfare team on any relevant medical matters;
- Keep abreast of personnel policy developments and disseminate information.
- Act as Secretary to the Post Housing Committee;
- Visit all new properties as part of the housing identification and selection process.
- Chair the Post Charity Committee;
- Assess requests to hold charitable events.
- Send prospectuses of schools used by Post, annually to DSFA;
- Visits to key personnel in schools and nurseries;
- Accompany families on school visits and support/advise families in school selection procedure.
- Maintain guide on spouse/partner employment opportunities copied to DSFA.
- Liaison with DSFA
- Submit DSFA Annual Return by November each year;
- Provide regular up-to-date information for the DSFA country boxes;
- Arrange DSFA meetings/lunches.
- Liaise with other missions’ CLOs;
- Produce regular Turkey network newsletter in liaison with CLO, British Embassy, Ankara;
- Liaise and network with local groups/organisations.
- Coordinate regular briefing meetings for partners/spouses with DCG, Corporate Services and Overseas Security Manager;
- Keep an updated list of Children at Post;
- Be aware of post contingency and evacuation plans – act as Welfare Officer in the Post Crisis Management Plan;
- Plan and coordinate recreational events;
- Send regular updates to London, including the regular Cost of Living Allowance Surveys;
- Attend Post Security Committee meetings;
- Hold regular update meetings with Deputy Consul General.
Application deadline 25 August 2019
Grade A2 (L)
Type of Position Permanent
Working hours per week 36.25
Region Europe, Eastern Europe & Central Asia
Location (City) Istanbul
Type of Post British Consulate General
Starting monthly salary (USD) 1,447.61 gross
Start Date 1 October 2019
Other benefits and conditions of employment
This is a permanent full-time contract for 5 working days (36.25 hours net) per week.
The monthly salary for this position is 1,447.61 USD gross A2 level. Please note that staff members are responsible for paying any income tax required by local law.
All applicants should have the right to live and work in Turkey. The British Consulate does not sponsor for work permits.
The successful candidate will be subject to professional background check, security clearance and a probation period of 2 months.
Staff recruited locally by the British Consulate General in Istanbul are subject to Terms and Conditions of Service according to local Turkish employment law.
British Diplomatic Missions are equal opportunities employers, dedicated to inclusivity, a diverse workforce and valuing difference. We are committed to developing a learning organisation that enhances business performance, maximises our staff’s potential and encourages staff innovation and development.
Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.
We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
Please be advised that the British Consulate will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a job.
Essential qualifications, skills and experience
- Fluency in English (both oral and written);
- Have excellent interpersonal skills and an ability to work with people from any background;
- Have strong communications skills, both in writing and orally;
- Have a good understanding of the issues faced by staff moving to live overseas;
- Have good organisational and delivery skills;
- Be able to handle personal information confidentially and with discretion;
- Be able to work flexibly without close supervision;
- Be familiar with living in Istanbul.
- Changing and Improving, Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service
British Consulate General İstanbul
British Embassy Turkey
Our mission is to develop and improve relationships that will make the UK and Turkey more secure and prosperous. Our priorities include cooperation in international policy; trade and investment; defence; energy; illegal immigration; counter-terrorism; and international crime.
Our network of posts in Turkey, including the British Embassy in Ankara and our Consulate General in Istanbul, develop and maintain relations between the UK and Turkey. We work on a wide range of issues including Turkey’s bid to join the European Union, the economy, energy policy and international security.
We have a dedicated team working on projects to improve Turkey’s prospects of joining the EU. We are improving ties between British and Turkish companies to ensure that we meet the target set by the British prime minister and his Turkish counterpart in 2010 to double bilateral trade by 2015.
We have a large consular network with posts in Antalya, Bodrum, Marmaris, Izmir and Fethiye. These offices deal with a wide range of issues in a country that receives around 2.5 million British visitors a year and where up to 40,000 Britons live for all or part of the year.
In addition to staff posted to Turkey from the United Kingdom, the Embassy employs staff locally, most of whom are Turkish citizens. We seek to recruit and retain talented and high performing staff, who support and develop each other and are committed to high standards of service.
The Embassy values diverse talents, skills and background, drawing on the rich cultural and ethnic diversity of the UK and Turkey. As an equal opportunities employer, the Embassy welcomes applications from suitably qualified individuals, regardless of race, colour, gender, disability, sexual orientation, religion, belief and age.
The Embassy HR Office accepts applications only for specific vacancy announcements. We will not accept applications that are not associated with a specific vacancy announcement.