Entry Clearance Assistant

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Description (Roles and Responsibilities)

The British Consulate General in Istanbul is part of a world-wide network representing British political, economic and consular interests overseas and is now looking to hire one temporary Entry Clearance Assistant  for the UK Visas and Immigration (UKVI).

The main purpose of the job is to play a multifunctional role in a demanding environment and support UKVI department in various tasks as required.

Main Duties and Responsibilities

• Verifying documentation submitted with applications;
• Supporting the Operational Support Unit in dealing with customer enquiries in written and spoken English;
• Supporting the Customer Accounts manager across various customer engagement projects;
• Visa Writing/Embossing;
• Coordinating all communication with commercial partners in various locations both inside and outside of Turkey;
• Translating documents from English to Turkish and vice versa when required;
• Making travel arrangements for all UKVI staff;
• Assisting UKVI managers;
• Budget tracking;

Essential qualifications and experience   

• A good communicator with excellent spoken and written Turkish and English;
• An excellent team player; this is an all for one, and one for all environment;
• Able to work under pressure as part of a large team and complete tasks to an agreed standard;
• Play a multifunctional role and maintain flexibility and rotate between units and various tasks as required;
• Able to remain customer focused, polite and courteous under pressure;
• Able to manage own work with minimal supervision;
• Experience in visa work;
• Experience in Microsoft Office applications, in particular Word and Excel;
• Flexible and positive about working in a forward thinking, modern and motivated department, which is working at the forefront of visa work. 

Desirable qualifications and experience       

• A graduate or an equivalent degree
• Experience in visa work

Required competencies

• Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
  
  

Grade : A2 (L)

Type of Position : Full-time, Permanent

Working hours per week : 36.25 net

Starting yearly salary (TRY) : 61,841.80 TL gross

Start Date : 13 August 2018

Other benefits and conditions of employment : 

This is a full-time permanent contract for 5 working days (36.15 hours net) per week.

The annual salary for this position is 61,841.80 TL gross, A2 level. Please note that staff members are responsible for paying any income tax required by local law.

All applicants should have the right to live and work in Turkey. The British Consulate General does not sponsor for work permits.

Staff recruited locally by the British Consulate General in Istanbul are subject to Terms and Conditions of Service according to local Turkish employment law.

British Diplomatic Missions are equal opportunities employers, dedicated to inclusivity, a diverse workforce and valuing difference. We are committed to developing a learning organisation that enhances business performance, maximises our staff’s potential and encourages staff innovation and development.