TOP EXECUTIVE ASSISTANT

Assisting the Executive Management  the Executive Office administration when required

- Arranging the General Manager and Director of Operations schedules

- Responsible for safeguarding confidential information

- Arranging the Manager on Duty planning and handling a Manager on Duty shift on a monthly basis

- Planning and organizational duties

      a. Handling incoming and outgoing correspondences

      b. Arranging Business travels (flight, visa, hotel bookings and transfers)

      c. Preparing expense claims

      d. Updating the contact diary

      e. Organizing internal meeting and event coordination

- Performing necessary research and data gathering from various sources, formatting, analyzing and summarizing results

- Gathering internal information and preparing reports on a weekly basis

- Preparation of internal reports and other requests within the deadlines

- Effective communication and relationship building with both internal and external contacts

- Attend internal meetings as well as external meetings with the General Manager

- Prepare a minute briefing for all meetings attended

- Proactive hospitality skills including guest service oriented

      a. International etiquette

      b. Welcoming visitors

      c. Problem solving skills

- Adaptability

- Results oriented

 

COMMUNICATIONS:

-Develop and maintain effective communication channels with all departments within the hotel.

-Maintain close, frequent, and open communication with the Director of Operations and other Department Heads.

 

OTHERS:

-Establish and maintain effective employee relations.

- Maintain the highest standards of professionalism, ethics and attitude towards all Hotel guests, clients, and employees.

-Maintain professional business confidentiality at all times.

-Flexibility, initiative driven

-Positive and professional disposition

- Excelent English speaking and preferred French speaking 

Qualifications:

Previous experience in an administrative role required University degree in a related discipline and experience preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all time