Bellboy-Conrad İstanbul Bosphorus

Description - Internal
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Conrad Istanbul Bosphorus, located in the heart of Beşiktaş, offers luxurious accommodation and F&B experience for its guests, who are willing to enjoy high-quality and exclusive accommodation as well as signature food and beverage offerings at some distance away from the crowds.

• 76 suites allow the hotel to offer a luxury boutique hotel experience.
• Manzara Restaurant
• Features an excellent range of Turkish Cuisine as well as the exquisite local and international wines offering a unique gastro-experience.
• Summit Bar & Terrace
• Monet Lobby Lounge & Patisserie
• Contemporary, Luxurious and Full of Art
• Experience the personalized Conrad Service while tasting the sumptuous selection of pastrie

BENEFITS (This area should be structured according to position, position level and gender)

• Competitive Salary
• Family – Our hotels offer a genuine team environment with a family culture everywhere you turn
• Health Insurance or Private Pension after 6 months of service
• GO Hilton Travel benefit - Up to 30 nights per year at discounted staff rates and up to 30 nights for your family and friends on special discounted rates
• 50% discount on personal food & beverage consumption in the hotels.  
• Team Celebrations – Regularly our teams get together to party and celebrate the amazing work we do
• Development & growth – Hilton have numerous learning & development opportunities for all
• Unlimited online courses opportunities from our own Hilton University
• English Course Classroom & Online
• Social aid package
• Free laundry and dry cleaning for business attire
• Discounted gym membership at the Hilton Istanbul hotel
•  An increase in annual leave by position level
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months for new mother team members
• 1 day paid leave on the first school day of the children only 1st day of the 1st class for female team members
• …and so much more

What will I be doing?
As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Assist in the maintenance, appearance and functionality of equipment

Qualifications -
InternalWhat are we looking for?

Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and communication skills
• Ability to work on own and as part of a team
• Commitment to respond to Guest requests and deliver high levels of service
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience as a Bell person
• Previous experience working within a hotel

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Qualifications -
InternalWhat are we looking for?

Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and communication skills
• Ability to work on own and as part of a team
• Commitment to respond to Guest requests and deliver high levels of service
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience as a Bell person
• Previous experience working within a hotel