Call Center Agent

Answering the incoming calls from costumers to inform and guidance for necessary situations in Call Center,
Meet the customer satisfaction,
Achieving the goals towards the performance criteria.

Bosch and Siemens Home Appliances is searching for Call Center Agents who will work in Ümraniye Head Office with the following qualifications,

University degree in related fields,
Fluent English knowledge is must,
Excellent MS Office knowledge,
Good keyboard skills,
Working in shifts and flexible working hours,
High motivation, good in human relations,
Good cooperation and coordination skills, team worker,
Costumer oriented, fluent diction, good communication skills, ability to cope with complex situations and problems.