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Firmanın diğer ilanları
İş Tanımı
QUALIFICATIONS AND JOB DESCRIPTION
CALL CENTER CUSTOMER ADVISOR
Customer Support Advisor Would you like to support customers for one of the world's largest Tech Company? Want to grow with us, kick-start your career, release your potential free and become part of the new world with lots of opportunities?
Then why not start your career in Webhelp, and work with wonderful colleagues, where we provide support for world-leading brands!
You are a problem solver and are fascinated by the way things work. You have social intelligence and can offer an unforgettable customer experience. You are familiar with smartphones, tablets and computers as a regular user. Far more important is that you are able to have a conversation with people.
Is it you we are looking for? Then apply now and be one of the best Customer Support Advisor in Webhelp Istanbul,Izmir,Van,Yozgat,Bingol!
About us:
2018 European Industry Leader Webhelp is a global BPO providing services such as “Multi-Channel Contact Center, Telesales, Collection Management, Social Media and Digital Communications, Technical Support, 24/7 Roadside Assistance and Assistance” through digital, social and traditional voice communication channels. (business process outsourcing) provider.
Providing service with a strong staff of 100,000 people in 60 countries around the world, Webhelp continues to make a difference in customer experience with more than 14.000 employees in 7 cities in Turkey, namely Istanbul, Izmir, Ankara, Bursa, Bingol, Yozgat and Van.
CALL CENTER CUSTOMER ADVISOR
Customer Support Advisor Would you like to support customers for one of the world's largest Tech Company? Want to grow with us, kick-start your career, release your potential free and become part of the new world with lots of opportunities?
Then why not start your career in Webhelp, and work with wonderful colleagues, where we provide support for world-leading brands!
You are a problem solver and are fascinated by the way things work. You have social intelligence and can offer an unforgettable customer experience. You are familiar with smartphones, tablets and computers as a regular user. Far more important is that you are able to have a conversation with people.
Is it you we are looking for? Then apply now and be one of the best Customer Support Advisor in Webhelp Istanbul,Izmir,Van,Yozgat,Bingol!
About us:
2018 European Industry Leader Webhelp is a global BPO providing services such as “Multi-Channel Contact Center, Telesales, Collection Management, Social Media and Digital Communications, Technical Support, 24/7 Roadside Assistance and Assistance” through digital, social and traditional voice communication channels. (business process outsourcing) provider.
Providing service with a strong staff of 100,000 people in 60 countries around the world, Webhelp continues to make a difference in customer experience with more than 14.000 employees in 7 cities in Turkey, namely Istanbul, Izmir, Ankara, Bursa, Bingol, Yozgat and Van.
Aranan Nitelikler
As an Incoming Customer Advisor, what skills & experience will You need?
You have success on the job if you:
Our customer service is open between the hours 08:00 to 20:00 every day (An alternating work schedule - 9 hours shift work). We will prepare you for the job, and you will therefore be included in a paid four-weeks professional training. During the training, you will gain knowledge on client's products while you develop your skills at customer service, communication, conversation- and conflict management.
We offer:
Webhelp sees diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.
- Excellent customer service skills
- Strong written, verbal and organizational skills
- Passion for professional customer care
- User-level knowledge of computer technology, personal computer or other devices such as tablets, smartphones etc.
- Written and verbal fluency in TURKISH
- Great written and verbal ENGLISH. (All training, materials, systems, including technical terminology is in English in both written and verbal format) We are looking for upbeat, confident, customer focused and resilient individuals to work within our lively call centres.
You have success on the job if you:
- Have empathy and can adapt to customer needs for support
- Are a good listener, you are patient and skilled at multitasking
- Are quick as lightning on a keyboard
- Are independent and adaptable
- Stress resistant and punctual
- Work structured and possess an ability to recognize complex situations/problems, and understand them.
- Love to deliver good service and strive for high customer satisfaction
Our customer service is open between the hours 08:00 to 20:00 every day (An alternating work schedule - 9 hours shift work). We will prepare you for the job, and you will therefore be included in a paid four-weeks professional training. During the training, you will gain knowledge on client's products while you develop your skills at customer service, communication, conversation- and conflict management.
We offer:
- Professional training and education;
- Professional systems and service;
- Diverse, young and social environment;
- Opportunity to grow.
Webhelp sees diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.
Özet Bilgiler
- Çağrı Merkezi Elemanı
- Çağrı Merkezi Hizmetleri
- Çağrı Merkezi
- Tam zamanlı
- Eleman
- Türkiye
- 15.02.2023
- 15.02.2023
- 15.02.2024
Benzer İlanlar
BENZER TÜM İLANLAR
Webhelp
''İnsani deneyimler yaratıyor ve iş çözümlerine şekil veriyoruz!''
Biz büyürken, müşterilerimiz de büyüyor çünkü, işimizi her gün keyifle yapan, yaratıcı ve yetenekli bir ekibiz. Daha doğru, daha akıllı ve size en uygun çözümü bulana dek arayışımızı sürdürüyoruz.
Daha Fazla Firmanın diğer ilanları - Dünyanın en heyecan verici markalarına kalıcı değerler yaratmak için zengin bir müşteri deneyimi ve güçlü çözümler sunuyoruz. Aklımızı ve kalbimizi kullanarak, işinize insani bir dokunuş katıyoruz.
- Müşterilerimizin,eşsiz bir müşteri deneyimi sunmalarına yardımcı oluyor ve bunun için kurduğumuz tüm süreçleri onlarla birlikte tasarlıyoruz.
- İnsanların ve kurumların yaşamlarında fark yaratmayı amaçlıyoruz. Webhelp olarak, işine tutkuyla bağlı ve eğlenmeyi seven insanları bir araya getiriyoruz. İhtiyaç duyduklar her türlü olanağı sağlayarak, müşterilerinizi kendi müşterileri gibi sahiplenmelerini sağlıyoruz.
- Her Webhelp’li, yaptığı işe ruhunu ve deneyimini katıyor. DNA’mıza işlemiş bu yaklaşım, bizi diğerlerinden farklı kılıyor.
- Yapay zekâ, ses analitiği ve tüm diğer üstün teknolojileri kullanarak gelecekteki ihtiyaçlarınızı da karşılayacak bir müşteri deneyimi yaratıyor ve katma değerli çalışma yöntemleri sunuyoruz.
Biz büyürken, müşterilerimiz de büyüyor çünkü, işimizi her gün keyifle yapan, yaratıcı ve yetenekli bir ekibiz. Daha doğru, daha akıllı ve size en uygun çözümü bulana dek arayışımızı sürdürüyoruz.