Bu ilan yayından kaldırılmıştır.

Corporate Sales Executive

İstanbul Avrupa Yakası

İş Tanımı

Maintain complete knowledge of all hotel services/features and hours of operations
Maintain complete knowledge of and comply with all hotel and departmental policies and procedures
Maintain complete knowledge of computer according to specifications
Handle guest complaints by following instant pacification procedures ensuring guest satisfaction
Promote positive relations with guests and employees
Maintain high level of knowledge in reference to the brand product
Meet solicitation and maintenance call requirements, make outside sales calls, handle all incoming inquiries
Anticipate and respond to all customer needs within a timely manner, acknowledge all customers, however busy and whatever time of day
Follow up with in house guest who are part of the corporate sales program to ensure ongoing service to the guest
Plan and prepare appointments for sales trips, follow up in a timely manner
Attend designated trade shows
Attend departmental and hotel meetings as required
Entertain customers in all outlets as necessary
Process paperwork to clients, other departments within a timely manner. Complete all assigned paperwork within a timely manner
Support financial success of hotel by ensuring all bookings are profitable for the entire hotel.
Represents the hotel within the designated markets.
Meets goals in room nights and revenue as set by supervisors.

Min. 2 years experience in a similar position at a 5 star hotel chain
University degree
Fluency in English
Ability to prioritize, organize work assignments and follow up
Ability to promote positive relationships with guests and staff
Ability to perform job function with minimal supervision, even under pressure
Ability to ensure security and confidentiality of guests and hotel data
Ability to enforce hotel’s quality procedures
Ability to work independently without direct supervision and to lead a cohesive team to perform job functions and follow up with corrections when necessary
Ability to be a clear thinker, analyze and resolve problems exercising good judgment
Ability to input and access information into computer
Ability to remain calm and courteous with demanding or difficult situations
Ability to balance time and work well with deadlines