Front Office Manager

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services.As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Bachelor’s degree or equivalent in any related field such as Hospitality Management or Tourism Management.
At least 3 years of experience in a Front Office Management position preferably in an international five-star hotel.
People orientation, problem solving & decision-making skills.
Excellent communication skills and guest satisfaction orientation.
Strong management skills and ability to inspire those in others.
Flexible and results-driven professional.
English – excellent oral and written skills. Second foreign language would be considered as an advantage.
Proficiency in Microsoft Office (Word, Excel and PowerPoint).