Housekeeping Coordinator

Please note - this is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).Four Seasons Hotels Istanbul is seeking a Reservations and Communication Agent. Don't miss this unique opportunity to be part of our award winning team, while excelling your career with the world's leading luxury hotel company!

About Four Seasons Hotels Istanbul

thriving metropolis that connects continents, cultures and religions, Istanbul captivates all who visit. Within this cradle of civilization, Four Seasons provides an oasis of quality and beauty in two unsurpassed locations. Four Seasons Hotel Istanbul at the Bosphorus shines with a modern, almost resort-like experience that welcomes guests with luxurious sophistication. Like staying in a friend’s home, Four Seasons Hotel Istanbul at Sultanahmet greets guests with a warm embrace, and ushers them to a front row seat to culture, peeling back layers of history as they discover more about the world.

Sky’s the Limit

Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998... Come and find out why! With over 100 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

What to Expect

Competitive Salary & Wages
Private Health Insurance
Excellent Learning and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and ResortsComplimentary Dry Cleaning for Business AttireComplimentary Employee MealsDiscounted Indoor Parking Privileges… and so much more!

Legal Disclaimer:7 Nisan 2016 tarihli Resmi Gazetede yürürlüğe giren 6698 Sayılı Kişisel Verileri Koruma Kanununa istinaden, özgeçmişinizde yer alan kişisel bilgileriniz kurum bünyesinde oluşacak mevcut ve gelecek işe alım talepleri doğrultusunda istihdam amaçlı kullanılacak olup, kişisel bilgileriniz veri tabanımızda gizlilik içerisinde saklanacaktır.Özgeçmişinizin veri tabanımızda istemediğiniz takdirde contactus.bosphorus@fourseasons.com adresi ile iletişime geçmenizi rica ederiz.

Ideal Candidate

We are looking for individuals who possess;

Strong administrative skills.
Having good command of English.

KEY FUNCTIONS

1. Record every telephone call in a log book who is responsible and whom the call was received by. Addressed the phone calls and transferring calls to various departments and handle guest requests for the Laundry/Valet Department.
2. Daily prepare and control the department keys and phones. Prepare and follow up the weekly sign in- out form. Take key inventory to ensure all section keys are accounted for; any missing keys must be reported to most senior Housekeeping Manager on duty and the Security Department immediately. Collect all keys and pagers from shift changing.
3. Before the morning schift line up, prepare the all needed daily reports for the Executive Housekeeper, Asst Executive Housekeeper, Floor Supervisors and runners of the floors, and also give daily infos about the changes. Run current status report from property management system to monitor occupancy and departures/arrivals. Run expected arrivals and in-house list.
4. Prepare the discrepancy report send a copy to Reception and keep one copy signed by Housekeeping and Front Desk.
5. Prepare weather forecast cards for Turndown service
6. Organizing the Housekeeping office, ensuring files are updated, making photocopies, word processing and other administrative tasks. Maintain the forms which are geting reduce at the folders. Maintain the forms of items which are geting reduce at the department storages.
7. Inform the Foor Supervisors and F.Office desk about the room status, give the details of the followed tasks, inform and make the changes for the floor supervisors about room status.Check room traces and follow them with Runners and Supervisors. Call all supervisors to notify them of any remaining check-outs (rooms that have checked out but not yet been released for occupancy). Monitor number of rooms being released.8. Monitor the related e- mails, follow up the related departments.