Inbound Call Center Customer Representative
Türkiye
- 24.10.2025
- 0 - 20
Yurtdışı bağlantılı ilan
Job Description
QUALIFICATIONS AND JOB DESCRIPTION
WHO WE ARE
FCS is a global company providing customer service solutions in partnership with world-renowned service providers, with a strong foundation in the United States. Our diverse team covers a wide range of services, including contact and call center solutions, inbound & outbound call management, virtual secretary, IVR systems, cloud services, tech support, Omnichannel CRM, data management, video calls, screen recording, digital marketing, and social media management.If you're passionate about technology and eager to be part of an innovative team, FCS is the place to grow and thrive! Join us and take your career to the next level while working on cutting-edge solutions across various industries.
JOB DESCRIPTION
We are looking for dedicated Inbound Customer Representatives to manage incoming orders for an international top player fast-food brand. In this role, you will handle calls from customers abroad. You will be working the night shift, so make sure you're a night owl before applying for this position! We have a variety of shifts available, full-time opportunities.
Key responsibilities include:
WHO WE ARE
FCS is a global company providing customer service solutions in partnership with world-renowned service providers, with a strong foundation in the United States. Our diverse team covers a wide range of services, including contact and call center solutions, inbound & outbound call management, virtual secretary, IVR systems, cloud services, tech support, Omnichannel CRM, data management, video calls, screen recording, digital marketing, and social media management.If you're passionate about technology and eager to be part of an innovative team, FCS is the place to grow and thrive! Join us and take your career to the next level while working on cutting-edge solutions across various industries.
JOB DESCRIPTION
We are looking for dedicated Inbound Customer Representatives to manage incoming orders for an international top player fast-food brand. In this role, you will handle calls from customers abroad. You will be working the night shift, so make sure you're a night owl before applying for this position! We have a variety of shifts available, full-time opportunities.
Key responsibilities include:
- Receiving and managing inbound calls from customers
- Assisting the customers’ demands with order placement
- Providing accurate information about menu items and promotions
- Ensuring orders are processed efficiently and without error
- Maintaining a high level of customer satisfaction during each interaction
- Conveying the issue to the relevant units when necessary
Required Skills
QUALIFICATIONS AND REQUIREMENTS
We are looking for team members who meet the criteria listed below and are eager to embrace experiencing breakthrough innovations in the call center industry with us.
We are looking for team members who meet the criteria listed below and are eager to embrace experiencing breakthrough innovations in the call center industry with us.
- Willingness and ability to work during night shift
- Previous experience of working the night shift (preferred)
- Advanced communication skills in English, as the role involves interaction with international customers
- A quiet, distraction-free environment and reliable internet connection with a speed of at least 50 Mbps or access to suitable infrastructure
- Previous experience in the call center industry (preferred)
- Being prone to teamwork
Summary Info
- Customer Representative
- Çağrı Merkezi Hizmetleri
- Çağrı Merkezi , Müşteri Hizmetleri
- Tam zamanlı
- Uzaktan
- Eleman
- Turkey
- 24.10.2025
- 23.12.2025
Benzer İlanlar
Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.
Türkiye
Tam zamanlı Uzaktan
Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.
Türkiye
Tam zamanlı Uzaktan
Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.
Türkiye
Tam zamanlı Uzaktan
Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.
Türkiye
Tam zamanlı Uzaktan
Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.
Türkiye
Tam zamanlı Uzaktan
Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.
Türkiye
Tam zamanlı Uzaktan
Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.
Türkiye
Tam zamanlı Uzaktan
Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.
Türkiye
Tam zamanlı Uzaktan
Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.
Türkiye
Tam zamanlı Uzaktan
Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.
Türkiye
Tam zamanlı Uzaktan
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FIRST CONTACT SERVICE ILETISIM HIZMETLERI A.S
FCS is a global company that provides customer service under agreements with world-renowned service providers. It is a structure that consists of professionals covering services including contact and call center solutions, management of inbound&outbound calls, virtual secretary, IVR, cloud service, technology support services, Omnichannel CRM, data management, video call, screen recording, digital marketing, social media management etc.
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