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IT Services Manager

İstanbul Avrupa Yakası, İstanbul Anadolu Yakası
  • 31.05.2022
  • 50 - 100
  • 1820 Görüntüleme

Job Description

We are looking for an "IT Services Manager" for our global company operating in logistic sector.

  • Leader of infrastructure support team of the country,
  • People management
  • Stakeholder Management and communication with local business management
  • Facilitate collaboration between Local infra support team and rest of Global IT within infrastructure support team
  • Gatekeeper for Global IT strategy and standards
  • Gather requirements for global Infrastructure solutions and influence pipeline for development (Early detection and planning)
  • Ensure transparency of the Cost of IT (local)
  • Report any issue that could significantly impact the business to the Senior IT manager
  • Organise the team to deliver priorities and ensure optimal resources utilizations
  • Ensure proper and regular communication towards employees and Business
  • End user support 2nd level (First level support is in the global service desk)
  • Purchase hardware end user equipment
  • Prepare all hardware related to end users ( PCs, thin clients, Printers, RF scanners or any other hardware)

Required Skills

  • Bachelor’s degree in IT or equivalent Computer Science studies.
  • 5 years experience managing IT teams
  • Background in IT and / or have managed IT projects
  • Structured and professional
  • Communicate easily with all kinds of stakeholders
  • Multi-task and manage various project elements simultaneously
  • Leadership skills
  • Attention to detail
  • Conflict resolution skills
  • Experience in an international environment with strong focus on local infrastructure support
  • Willing to travel
  • Communicate fluently in English

Summary Info

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