Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all! 

What are we looking for?

Waiter/ ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow,

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955

Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.

Historic Moments at Hilton Istanbul

• Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
• Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.
• Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
• Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
• Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
• Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong

Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.

As  Hilton Türkiye we have been awarded with the Great Place to Work Academy – Best Place to Work award many times.

THE ROLE:

We are looking for the potential candidate for GC&E Coordinator position in our Legendary Hotel Hilton Istanbul Bosphorus.

BENEFITS

• Competitive Salary
• Health Insurance or Private Pension after 6 months of service
• Carpark subscription on team member rate
• Go Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey.
• 50% discount on personal food & beverage consumption in the hotels.
• Social aid package
• Free laundry and dry cleaning for business attire
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)
• 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
• Paid Paternity leave – 14 days
• Unlimited Training and development opportunities in and out of the Hotel
• Unlimited online courses opportunities from our own Hilton University

What will I be doing?

As a GC&E Coordinator, specifically, you would be responsible for performing the following tasks to the highest standards:

• Gives out availability and rates for rooms and banquet events in line with targeted selling strategy
• Ensures a 24 hour response time to every client
• Follows and applies the Hilton International Marketing database
• Always takes the competition, need period, business on the books and market structure into consideration for whatever decision on a booking
• Writes and sends out offers per fax, mail, group-wise, e-mail to clients as per Hilton Istanbul current standards and procedures via standard-letters.
• Converts business as fast as possible and assists in reaching the planned revenue per month for the individual market segments.
• Convinces clients to choose the Hilton Istanbul by proper follow up on every booking and by using negotiation and convincing skills
• Prepare monthly business focus meeting chart
• Keeps all work-related and company-related information confidential
• Enters the offers, option, tentative and definite bookings into Delphi systems with the Hilton Istanbul commercial standards and procedures.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values :

• Hospitality - We're passionate about delivering exceptional guest experiences
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

If your values match ours, we are also looking for your ability to;

• Adapt quickly to different situation
• Exude bags of energy and enthusiasm in working as part of a team
• Excellent command of written and spoken Turkish & English

Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955

Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.

Historic Moments at Hilton Istanbul

• Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
• Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond. Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
• Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
• Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
• Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.

Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.

As Hilton Türkiye we have been awarded with the Great Place to Work Academy – Best Place to Work award many times.


THE ROLE:

We are looking for the potential candidate for Cluster Account Manager - MICE position in our Legendary Hotel Hilton Istanbul Bosphorus.

BENEFITS

• Competitive Salary Health Insurance or Private Pension after 6 months of service
• Carpark subscription on team member rate
• Go Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey. 50% discount on personal food & beverage consumption in the hotels.
• Social aid package
• Free laundry and dry cleaning for business attire
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members) 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
• Paid Paternity leave – 14 days
• Unlimited Training and development opportunities in and out of the Hotel
• Unlimited online courses opportunities from our own Hilton University

What will I be doing?

As a Cluster Account Manager – MICE, specifically, you would be responsible for performing the following tasks to the highest standards:

• Finding out new accounts, developing relations with the existing ones and bringing new leads.•
• Ensuring the accounts and the bookers are contacted for all group and meeting leads in coordination with Group Sales and Private Functions.
• Following up the latest subjects in political and economic areas as well as corporate, government agency information, the businesses in other hotels and possible business opportunities
• Making at least 20 sales calls in a week mainly in Istanbul, if necessary in other cities
• Bringing at least monthly 10 group leads to the Cluster hotels
• Attending sales related events (i.e. customer invitations, sales blitz, road shows etc.)
• Finding at least 2 new accounts in a month• Selling and promoting the F&B outlets, carpark, Health Club and Laundry to the clients (Total account Management)• Updating the clients for the new products and developments
• Being aware of the budget, forecasts and objectives of Istanbul Cluster and plan and execute their sales processes and reach the objectives.
• Participating the hotel, regional and global sales activities (i.e. BBOB, Blitz, HOTZ etc)
• Developing new ideas and tactics to increase the sales performance of the team• Getting daily Catering Production reports; checking the market segments, new offers and new conversions.
• Contacting with the bookers and the accounts to follow up a group lead and sharing the updated information with the Group Sales.
• Trying to contact each guests from new accounts or the key accounts in coordination with the Front Office (i.e. collecting business cards at check in, creating opportunities for meeting the guests at arrival or departure)
• Assisting the reservation office to confirm the individual reservation requests

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955

Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.

Historic Moments at Hilton Istanbul

• Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
• Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.
• Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
• Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
• Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
• Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.

Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.

As Hilton Türkiye we have been awarded with the Great Place to Work Academy – Best Place to Work award many times.

THE ROLE:

We are looking for the potential candidate for Cluster Sales Manager - MICE position in our Legendary Hotel Hilton Istanbul Bosphorus.

BENEFITS

• Competitive Salary
• Health Insurance or Private Pension after 6 months of service
• Carpark subscription on team member rate
• Go Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey. 50% discount on personal food & beverage consumption in the hotels.
• Social aid package
• Free laundry and dry cleaning for business attire
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)
• 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
• Paid Paternity leave – 14 days
• Unlimited Training and development opportunities in and out of the Hotel
• Unlimited online courses opportunities from our own Hilton University

What will I be doing?

As a Cluster Sales Manager – MICE, to manage the MICE Sales office to develop future and repeat business by converting customer enquiries into confirmed sales for both hotels. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Maximize all MICE Sales revenue opportunities
• Manage the department's day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events spaces
• Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotels, and manage the departments' adherence to achieving that strategy•
• Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
• Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
• Ensure the MICE Team Member/s are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Build strong relationships with customers, Guests and Team Member/s in order to gain full understanding of their needs and work to serve them effectively
• Assist in the recruiting, managing, training and developing of the Team
• Participate in the organization of hotel promotional activities

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955

Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.

Historic Moments at Hilton Istanbul

• Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
• Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.
• Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
• Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
• Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
• Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.

Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.

As  Hilton Türkiye we have been awarded with the Great Place to Work Academy – Best Place to Work award many times.

THE ROLE:

We are looking for the potential candidate for GC&E Sales Executive position in our Legendary Hotel Hilton Istanbul Bosphorus.

BENEFITS

• Competitive Salary
• Health Insurance or Private Pension after 6 months of service
• Carpark subscription on team member rate
• Go Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey.
• 50% discount on personal food & beverage consumption in the hotels.
• Social aid package Free laundry and dry cleaning for business attire
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)
• 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
• Paid Paternity leave – 14 days
• Unlimited Training and development opportunities in and out of the Hotel
• Unlimited online courses opportunities from our own Hilton University

What will I be doing?

As a GC&E Sales Executive, specifically, you would be responsible for performing the following tasks to the highest standards:

• Coordination of the hotel’s sales activities with the aim of optimal room occupancy and high accommodation and F&B sales and other revenues.
• Authorization to make decisions within the framework of the task area described
• Carry out sales negotiations within the framework of agreement with his Team Leader
• Co-responsibility for smooth and rational work sequences in the sales department and cooperation with the other departments in the hotel, in particular Reservations and the Banqueting Department.
• Involvement in the hotel’s sales activities plan
• Planning, organization of written, telephone and personal contacts with customers and supervision of these contacts
• Monitoring the offers, options and cancellations for repeat bookings for groups, conventions, and seminars in close cooperation with the territorial sales managers and the Group Coordinator
• Responsible for laying outs and stocks of all promotional materials (brochures, flyers, sales pamphlets, banqueting pamphlets, etc.)
• Preparation of company contracts for the hotel in accordance with current business and price conditions by agreement with the territorial sales manager responsible

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.

If your values match ours, we are also looking for your ability to;

• Excellent command of written and spoken Turkish & English
• Adapt quickly to different situations;
• Exude bags of energy and enthusiasm in working as part of a team.