Operation Support Engineer

İstanbul Avrupa Yakası
  • 19.08.2020
  • 0 - 50
  • 858 Görüntüleme

İş Tanımı

You will be the primary interface for Tier-2 support of our cloud based S. Wi-Fi software related issues reported by customers. The focus of this position will be debugging and analyzing issues and drive corrective actions of technical issues impacting customer.

Aranan Nitelikler

  • Bachelor’s degree in Electronics Engineering, Computer Science or similar science field
  • 5+ years’ experience in a Technical Support or Systems Admin role
  • Knowledge of Linux, networking and tools such as wireshark, tcpdump, iperf, etc
  • Knowledge of TCP/IP, LAN, VLANs, NAT devices, &/or DHCP servers. and general network theory required
  • Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANS, 802.11a/b/g/n/ac wireless networks
  • Highly developed, process-oriented skills for troubleshooting, ability to quickly assimilate complex problems and develop a resolution strategy
  • Absolutely must be a self-starter and highly motivated to get things done
  • Good command of English both in writing and speaking

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