Firmanın diğer ilanları
Otelin günlük işletim raporunu kontrol eder;
Kazan dairesine yönelik kontrolleri gerçekleştirir;
Bütün asansörlerin ve servis asansörlerinin çalışır durumda olup olmadıklarını kontrol eder;
Mekanik odasında yer alan otel havalandırma kontrolörlerinin kontrollerini gerçekleştirir;
Otel binasında, yatak odaları ve halka açık alanlarda arıza arama ve tamir işlerini gerçekleştirir;
Atölye stoklarını normal stok seviyesinde güncel tutar;
Onarım ve testlerin tamamının kaydını tutar;
İş emirlerinin Otel Hizmeti Optimizasyon Sistemi politikaları ve prosedürleri uyarınca alınmasından ve yerine getirilmesinden sorumludur;
Otel Hizmeti Optimizasyon Sistemi’nden aldığı bütün iş emirlerinin vardiya bitiminden önce tamamlanmış olmasından sorumludur.
Işık testlerinin / tüm alanlarda soket testlerinin ve topraklamaların gerçekleştirilmesi;
Arıza ve bozulmalara yönelik Teknik servis yönetiminin güncelliğinin sağlanması
Kendisine verilen üniformayı iyi, temiz ve şık durumda tutarak ve kişisel bakım standartlarına titizlikle uyarak ekip için örnek oluşturur ve konuklarımıza profesyonel bir imaj sunar;
Görevde oluşu konusunda ve vardiyasına başlamadan önce gerekli olabilecek bilgiler konusunda yöneticisini bilgilendirir
En az 5 yıl mekanik teknisyeni olarak deneyimi olan
Lise mezunu ve mekanik bakımına yönelik mesleki sertifika sahibi olan
Turizm sektöründe kariyer hedefleyen ve otel tecrübesi olan
Misafir memnuniyeti odaklı, Ekip çalışmasına yatkın
Esnek çalışma saatlerine uyum sağlayabilecek, vardiyalı çalışabilecek
Bodrum ya da Milas’ta ikamet eden ya da Bodrum’daki lojmanımızda ikamate edebilecek
To assist, develop, implement and adhere to Company & Hotel Human Resources policies and procedures.
To ensure that all Human Resources administration procedures are carried out in accordance with Hotel and Legal requirements.
To adhere and keep up to date with all Turkish Legislation affecting Human Resources.
At least 2 years of relevant experience in luxury community management or luxury hotelmanagement as HR Assistant
Fluent in EnglishExcellent communication skills in all aspects: verbal, written and non-verbal
Professional and appropriate business appearance and presentation
Must possess excellent organizational and administrative skills and interpersonal skills
Maximize learning and development by providing a creative, fun and exciting environment in the delivery of training sessions
To identify, establish and monitor operational, supervisory and managerial Learning and Development needs and requirements, and provide feedback on a monthly basis to the Director of Human Resources
To produce a monthly Learning & Development report
To support the activities of departmental managers and trainers, and to ensure that all Learning & Development activities are geared towards the achievement of the hotel strategic objectives
To organize and record regular planned Fire, Health & Safety, COSHH, First Aid and Food Hygiene training to ensure that all legislation and Safe & Sound Guidelines is adhered to; as well as recorded and reviewed in conjunction with the Director of Facilities & Operational Safety where applicable
To manage and deliver the 3 month MOve In Orientation Programme including the 3 day Induction for all new starters in accordance with hotel and company standards and procedures
To be responsible for the recording of all Learning and Development activities on the relevant databases
To hold a monthly “Departmental Trainers” meeting together with the Hotel Manager in order to elevate the profile of Learning & Development and promote a greater consistency in the levels of Learning & Development delivered across departments, with a specific focus on departmental LQE’s, Pillars, Mission Statement and Departmental Orientation
To publish any Learning & Development, Awards and Graduations in a fun and engaging manner in the Back of House areas
To organise Graduations of the Food & Beverage and Rooms Management Programme and any other development initiatives i.e. MOve Forward, MOve Up
To produce and communicate a Learning & Development Calendar encompassing operative, supervisory and managerial Learning & Development activities
To administrate the Performance Management System PROFILE for the hotel including providing a 2-day training for new colleagues
To manage and monitor the Education Assistance benefit (E-Cornell etc)
To conduct an annual Learning Needs Analysis and L&D Plan of all departments as part of the Learning and Development strategy for the preceding year
Excellent training and coaching skills
Two years L&D Manager experience in a luxury hotel operation
Strong written and verbal communication skills in the English language
Excellent overall communication skills
Proficient in Microsoft Excel, Word and power Point
Able to multi-task
Enthusiastic about training, managing and motivating a team
To welcome guests or visitors at all times enhancing a lasting impression of warmth and care
To handle all arrivals in an efficient manner providing our guests with accommodation and personalised escort enhancing a feeling of warmth and comfort in a professional and proactive manner
To anticipate up-selling and cross-selling opportunities encouraging our guests to use the hotel facilities for their enjoyment
To act as an in house guests' ambassador by establishing and developing personal contact with all our guests enhancing a feeling of comfort, warmth and care throughout their stay.
To perform all cashiering transactions in compliance with the hotel credit policy ensuring accurate services to our guests
To perform all administrative tasks and communicates with the appropriate departments prior to guest arrival ensuring an efficient flow of service
To attend handover briefings on a daily basis and assuring all necessary information to completely delight all guests are followed and used in a professional manner
To proactively follow up guest waiting for rooms and provide alternative solutions if required and keep guests update in a timely manner.T
To handle guest complaints by ensuring appropriate action is taken or delegated until guest satisfaction has been met and exceeded.
To encourage our guest to give their feedback in person or online throughout their stay or thereafter allowing the hotel to provide the best level of service, and to update guest profile for future reference
To follow up and action all traces and guest messages on a daily basis
To perform all daily tasks outlined in the shift task list in a proactive, professional and timely manner with the overall aim to completely delight each individual guest
To perform any other duties or projects assigned by the Reception Manager, Duty Manager or shiftleader.
Two years hotel Front Office Agent experience within a luxury environment
Experience in room revenue control, budget planning and cost control
Knowledge of computers and systems such as PMS, Excel, Power Point and Microsoft Office
Successful problem solving skills
Able to communicate in written and spoken English and Turkish
Excellent overall communication skills
Able to multi-task
The ability to work well in a team environment
Able to stand for extended periods of time
Professional appearance and demeanour Multi-lingual
En Yeni İlanlar
MANDARIN ORIENTAL BODRUM
-The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
-Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
-The Group regularly receives international recognition and awards for quality management and legendary service hospitality.