MANDARIN ORIENTAL BODRUM

Advertising
Experience in working with advertising agencies
Handle all advertising enquiries

Collateral Production
Coordinate all collaterals with the agency
Collate all necessary materials for printing
Coordinate all production schedules with the agencies or individually

Direct Marketing
To liaise with the design company to produce creative and quality mail pieces, working with the mailing house to ensure that the creative piece is appropriate to the audience and adheres to MOHG CID – Corporate Identity

Promotions
Ensure collaterals and Direct Marketing Materials (such as point of sale cards etc) are created and produced to drive revenue to F&B outlets and Spa

E-Commerce
Research ideas for new content for the property web page (guest services, news, offers, etc.)
Following the e-mail blasts for the resort, F&B and Spa, analyse data for assessment of successfulness of promotion and ROI

E-Bookings
Attend relevant E-commerce/E-Marketing related webinars, workshops, etc. to keep abreast of the latest tools and technologies

Photography
Maintain photo library
Coordinate in-house photography for F&B promotions
Assist Marketing & Communications Manager with hotel photography shoot

Press handling
Keep press kit and photographic library updated
Be familiar with the Group PR Manual
Prepare guest information letters
Record all press enquiries on a daily basis

General Duties
Perform any other reasonable duties as required by the department heads

Job Requirements
Minimum 3 years’ experience in the field of PR and Marketing, preferably with a reputable public relations or advertising agency background
Understands the hotels business mix needs and the “brand”
Effective time management, communication and presentation skills
Understands the “life time value” concept of our customer
High energy level, self-motivated, articulate and presentable
Enjoys working in a team environment

Skills Requirements
Excellent use of Microsoft suite of programs
Excellent use of local language and English
Must be able to work as part of a team, as well as on their own initiative, self driven
Experience in working with and directing advertising agencies
Knowledge of photography and cataloguing processes
Experience in production and printing skills
Experience in database management and Direct Mail

To manage all administration processed of the Human Resources Department including but not limited to, annual leave permissions, overtime, employment contracts, month end salary reports
To be aware of departmental headcounts, ensuring that they are in line with agreed departmental headcount budgets
To provide Human Resources support (coaching, counselling, performance management etc.) to Department Heads and colleagues in order achieve the hotel strategic business objectives.
To adhere to date with all Turkish Legislation relating to Human Resources.
To complete day to day personnel administration in response to requests and action plans.
To manage all personnel procedures with regard to starters, transfers, promotions and variations plus leavers, liaising with the Finance department.
To manage and maintain headcounts, ensuring that they are in line with agreed departmental headcount budgets.
To ensure that all casuals are recorded and that administration is complete and in accordance with legal requirements.
To be readily available for counselling with empathetic, open communication ensuring reliability and confidentiality.
To liaise with a wide range of people involved in policy areas such as staff performance and health and safety.

Excellent communication skills in all aspects: verbal, written and non-verbal
Fluent in English
Professional and appropriate business appearance and presentation
Quality driven with a passion for excellence.
Must possess excellent organisational and administrative skills and interpersonal skills
Approachable, open-minded and fair

To ensure that the City Ledger is maintained to the highest standard, all invoices are going out timely and with correct charges & backup and all payments are allocated properly.
To ensure that credit is only granted to those companies that have been approved in advance.
To ensure that all other bookings have deposits and that remaining balances are being settled upon departure.
To ensure that payments for credit extended by the hotel are received promptly and the debtors level is maintained at a reasonable level
To ensure that the Group policy for Credit Control & Accounts Receivable is adhered to at all times

3 years hotel Finance/Credits Clerk experience within a luxury environment
Experience in room revenue control, budget planning and cost control
Successful problem solving skills
Able to communicate in written and spoken English and Turkish
Able to multi-task
The ability to work well in a team environment
Professional appearance and demeanor

Ensure that restaurant team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest
Ensure that all staff arrive for and finish shifts at correct time
Develop strategies to ensure staff are correctly managed and colleagues problems can be remedied
Ensure that tables are arranged and set up accordingly
Ensure that service stations are correctly arranged and set-up
Ensure that all colleagues are familiar with correct billing procedures
Arrange daily meetings for staff/attend daily meetings
Ensure up-to-date training materials are circulated to relevant staff
Ensure small groups of VIP guests are catered for according to MO standards
Conduct and attend all meetings in absence of managers.
Supervise F&B service by directing and guiding his/her subordinates
Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages in line with budgeted targets
Identify and carry out any specific training and development needs among the team
Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement

Minimum of 3 years’ experience in a managerial position, preferably in luxury hotel/restaurant environment
Reading, writing and oral proficiency in the English language
Reading, writing and oral proficiency in the local Turkish language
Highly self-motivated and able to motivate others
Work in a safe, prudent and organized manner
Have an in-depth knowledge of food and its preparation
Have a good knowledge of wine and beverages
Be able to relate to all levels of guest and management
Have the ability to handle multiple tasks at one time
Must have excellent attention to details, and extensive service knowledge
Have mathematical skills, computer software aptitude and some hotel operation knowledge.
Knowledge of specific hospitality industry applications
Ability to recognize customers and remember their preferences

Recommends, coordinates, contracts and produces all entertainment, events and exhibits for resort property.
Creates and communicates the vision for the department and oversees all operational, financial, promotional and communications aspects of all events and exhibits.
Manages the daily activities and performance of the Special Events.
Follow up on all enquiries in order to maximise the sales and letting capacity of Meeting and Events Diary space and Hotel Bedrooms assuming a proactive role in maximising revenue potential from every enquiry.
Supervises the research, development and production of all events, exhibits and entertainment for the property
Monitors all operational aspects of projects including set-up, daily schedules, and event management.
Manages ongoing and daily performance of consultants, vendor, suppliers and contractors to achieve project schedule, budget, and quality goals for the organization.
Develops an event management strategy that is aligned with the company's business strategy and leads its execution.
To evaluate and respond to all enquires for Meeting and Events and Diary space received by telephone, email or other channel, residential and non-residential, to departmental standards
To use Diary Management and Yield Management techniques in the evaluation and management of enquiries, and to use the selling strategies and tools in place for Event space and Accommodation to maximise revenue for the hotelTo contact clients and follow up on all enquiries and event bookings in order to maximise the conversion of enquiries.
Creates and achieves the Special Events and Entertainments' annual operating budget

Proficient in written and spoken EnglishExcellent presentation and communication skills.
Ability to work under pressure.
Strong leadership skills and ability to develop and motivate his/her team.
Outgoing and enthusiastic personality.

Located in the prestigious Sariyer district of Istanbul, this historic mansion offers remarkable views over the Bosphorus Strait and incorporates architectural features from the site’s former Ottoman-era buildings. This "Pearl of Bosphorus" shines through its commitment to community, sustainability, wellness and design, infused with touches of fun and quirkiness.

Scope

Answer, record, log and process all guest calls, reservations, requests, questions, or concerns in accordance with the highest quality of service, efficiency, and accuracy.
Operate telephone switchboard station and utilize property management systems as to provide high quality service to both internal and external guests.
Test and provide simple repairs to telephone operating equipment to ensure the resort’s communication systems remain in good working order.
Follow up with internal and external guests to ensure dispatched requests have been completed properly.
Utilize telephone switchboards and property management systems to process requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, non-registered guest calls, and emergency calls, as well as for guest requests, for both internal and external guests.

Minimum Tourism High School degree.
Proficient in spoken English.
Experience in a similar role in luxury hotel brand is preffered.
Excellent customer service skills.
Ability to work on sliding shift.
Positive and energetic.

Eresin Hotels Grubumuza bağlı Eresin Hotels Topkapı Otelimizde görevlendirmek üzere, aşağıdaki niteliklere sahip "Cost Costroller" arayışımız bulunmaktadır.

• Üniversitelerin ilgili bölümlerinden mezun,
• Micros ve Logo programlarına hakim,
• MS Office programlarını kullanabilen,
• Yazılı ve sözlü iletişim becerileri yüksek,
• Sorumluluk sahibi,
• Otel departmanları depolarının, maliyetlerin takibi, envanterlerinin düzenlenmesi ve maliyet analiz raporlamaları konularına vakıf,
• Aktif araç kullanabilen
• İlgili pozisyonda Turizm Otelcilik Sektöründe en az 1 yıl deneyimli.

Hilton Otelleri markasından olan Doubletree by Hilton Adana  otelimiz içerisinde yer alan TREE Restoran da görevlendirmek üzere Yiyecek İçecek departmanımıza bağlı ''Restoran Şefi ''pozisyonunda ekip arkadaşları aramaktayız.

• Yiyecek ve içecek servisinin TREE Restoran standartlarına uygun olarak yapılmasını sağlar.
• Bağlı olduğu yöneticisi tarafından kendisine verilmiş olan görevleri TREE Restoran standartlarına uygun olarak yaptırır.
• TREE Restoran demirbaş ve işletme malzemelerini en iyi şekilde korumakla ve kullanımında azami özen göstermekle yükümlüdür.
• İş yoğunluğunun gerektirdiği çalışma saatlerine uyar.
• Tüm yiyecek ve içecek ekipmanları hakkında bilgi sahibi olur, gerektiğinde takım arkadaşlarına eğitim verir.
• TREE Restoran’ ın bütçe ve gelir hedeflerinden ve kar ve zarar raporları baz alınarak karlılık için gerekli adımların atılmasından sorumludur.
• Misafirlerle olan ilişkilerinde seviyeli ve nezaket kurallarına uygun hareket eder.
• Yiyecek İçecek servis ve sunulan ürünlerde hijyen kurallarına özellikle dikkat eder ve hijyen kurallarına uygun hareket eder.
• Tüm Yiyecek İçecek alanındaki problemlerle ilgilenir ve çözüm üretir.
• Servis edilen yiyecek ve içecekler hakkında detaylı bilgi sahibi olur ve personeline gerekli eğitimi verir.
• Servis öncesi ve sonrası hazırlıkları kontrol eder.
• Diğer departmanlarla kendi departmanı arasında işbirliği sağlar.
• Kendine bağlı olarak çalışan elemanların birbirleri ile ve diğer departmanlarla koordineli ve uyumlu olarak çalışmalarını sağlar.
• Prosedürlere uygun çalışmalarını sağlar ve denetler.
• Yapılan satışların kontrolünü yapar ve servisin kalite ve randımanını artırmak için yenilikler arar, uygular.
• Eksik malzemenin takibini yapıp gerekli talepleri Satın Alma Departmanına bildirir.
• Misafir memnuniyetinin sürekliliğini sağlar.
• Personelinin eğitimini ve motivasyonunu sağlar, eğitici ve öğretici bilgiler sunar, satışı arttırıcı eğitimlere ağırlık verir.
• Ziyafet ve toplantılar için 1 gün önceden istenilen düzeni hazırlatır, herhangi bir organizasyon yoksa düzeni standart olarak hazır tutar.
• Depo malzeme stokları ve haraketliliğini kontrol eder ve servise uygunluğunu sağlar.
• İşe yeni başlayan elemanların departman oryantasyon ve işbaşı eğitimlerinden sorumludur.
• Mekânın tüm temizliğinin kontrolünü sağlar ve ilgili departmanlarla koordineli olarak temizlik ve hijyen standartlarının uygulanmasından sorumludur.

• Tercihen Turizm Otelcilik bölümlerinden mezun, 
• Uluslararası otellerde en az 4 yıl yönetici pozisyonunda çalışmış,
• Çok iyi derecede İngilizce bilen,
• Ekip yönetimi konularına hakim ve ekibine gerekli işbaşı eğitimlerini verebilecek,
• F&B, otel hizmetleri ve malzemeleri konusunda bilgili,
• Misafir memnuniyeti ve kaliteli servis hizmeti sunma odaklı çalışmayı ilke edinen,
• Dış görünüşüne özen gösteren ve titiz,Güler yüzlü, dinamik ve çözüm odaklı, ikna kabiliyeti yüksek

Tarihi Yarımada da yer alan Uluslararası Zincir otelimiz bünyesinde "SATIŞ MÜDÜR YARDIMCISI" olarak görev yapabilecek.

Üniversitelerin ilgili bölümlerinden mezun,
Acentalarla ilişkileri kuvvetli minimum 3 yıl tecrübeli
Satış ekiplerinin yönetimi konusunda deneyimli, liderlik vasıfları güçlü, ekibinin motivasyonunu sağlamada başarılı,
İnsan İlişkileri kuvvetli, ikna ve temsil yeteneği olan,
MS Office ve Opera programlarını iyi derecede kullanabilen,
İyi derecede İngilizce bilen
Enerjisi, özgüveni, iletişim becerileri ile şirketi en iyi şekilde temsil edebilecek,
Müşteri portföyünü iyileştirebilecek,
Acenta anlaşmalarını ve ziyaretlerini sağlayabilecek
Ekip arkadaşı aramaktayız

Gaziantep de bulunan BLT Turizm Seyahat Tic. A.Ş salonumuza Muhasebe departmanında görevlendirmek üzere çalışma arkadaşı aramaktayız.

Tercihen üniversitelerin ilgili bölümlerinden mezun,
Benzer bir görevde, en az 2 yıl tecrübeli,
Kasa, E- fatura, Muhasebe hesap planı ve raporlamalar konusunda bilgi sahibi,
Ms Office programlarını iyi derecede kullanabilen,
Gerektiğinde esnek çalışma saatlerine uyum sağlayabilecek,
Erkek adaylar için askerlik görevini tamamlamış.