Resepsiyonist

İstanbul Avrupa Yakası
  • 15.11.2021
  • 0 - 50
  • 790 Görüntüleme

Job Description

  • Maintain a complete, detailed and updated knowledge of all room types, room numbers and names, room layout, appointments, amenities & locations. Be knowledgeable of all offered rates, special packages and promotions, room availability and status for any given day as well as scheduled daily activities, group names & meeting locations.Maintain complete knowledge of all hotel features/services & hours of operations, rooms, floors layout, including all hotel restaurant food concepts, menu price range, dress code and ambiance
  • The Receptionist ensures that rooms have been assigned according to guest requests and preferences whenever possible. Pre-register designated guests and prepare key packets.Access all functions of computer systems according to established procedures and standards.
  • Process all guest check-in according to established hotel requirements.
  • Confirm or if necessary walk-in a reservation and review all details as well as any special noted information.
  • Ensure all Rooms Assignments are processed accurately and prior to guest arrival.
  • Inform guest of any messages, mail, faxes, etc, received for them.Take, record, and relay messages accurately, completely and legibly. 
  • Distribute hotel personnel messages to appropriate individualsAccommodate all guest requests expediently and courteously. 
  • Follow up with designated hotel personnel to ensure completion of request
  • Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. 
  • Provide lateral service and assist other departments as needed or as assigned.
  • Primarily this will include, Guest Experience Agent & Bellperson/Doorperson, Valet and Housekeeping among others.

Required Skills

  • Previous experience as a Front Office Receptionist in a luxury market.
  • Fluency in English (written and spoken); preference will be shown to candidates with knowledge of additional major foreign languages.
  • Knowledge of Opera and Microsoft Office Data management / information technology usage skills
  • Strong communication and social skills Ability to focus on guest needs, problem resolutionAbility to focus on details.
  • Ability to prioritize and organize work.
  • Ability to work cohesively with other departments and co-workers as part of a team.

Summary Info

HYATT CENTRİC LEVENT İSTANBUL Aydınlatma Metni

Kişisel Verilerin Korunması Kanunu ile ilgili mevzuat ve yasal düzenlemelerden kaynaklanan faaliyetlerimiz çerçevesinde kişisel verilerinizin işlenmesi, saklanması ve aktarılması ile ilgili veri sahiplerini aydınlatmak amacıyla işbu Kişisel Verilerin İşlenmesi Aydınlatma Metni’ni......
Devamını Oku...

Benzer İlanlar

SOMERSET MASLAK İSTANBUL
İstanbul Avrupa Yakası - Sarıyer
Bugün
LA QUINTA BY WYNDHAM
İstanbul Avrupa Yakası - Bağcılar
Bugün
Conrad İstanbul Bosphorus
İstanbul Avrupa Yakası - Beşiktaş
Bugün
Conrad İstanbul Bosphorus
İstanbul Avrupa Yakası - Beşiktaş
Bugün
İstanbul Avrupa Yakası, İstanbul Avrupa Yakası - Fatih
Bugün
Hampton by Hilton Istanbul Kayaşehir
İstanbul Avrupa Yakası - Başakşehir, İstanbul Avrupa Yakası
Dün
Hampton by Hilton Istanbul Zeytinburnu
İstanbul Avrupa Yakası, İstanbul Avrupa Yakası - Zeytinburnu
Dün
Hilton Istanbul Bosphorus
İstanbul Avrupa Yakası - Şişli
Son 1 Hafta
Hilton İstanbul Bakırköy
İstanbul Avrupa Yakası - Bakırköy
Son 1 Hafta
Arts Hotel Istanbul
İstanbul Avrupa Yakası
Son 1 Hafta
BENZER TÜM İLANLAR

HYATT CENTRİC LEVENT İSTANBUL