Reservation & Sales Coordinator

  • 14.12.2021
  • 0 - 50
  • 26458 Görüntüleme

Job Description

Job Description
  • Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue
  • Understand fully the hotel amenities, packages and promotions
  • Generate and develop sales leads and contact potential clients to build business relationships
  • Produce quotations and written confirmation to all clients
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leadsMonitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
  • Arrange and carry out Hotel show rounds
  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Accept and deliver all messages correctly and promptly for both Guests and management
  • Ensure all wake up calls take place at the correct time
  • Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriateHandle emergency calls immediately and relay comprehensive and accurate information, as required
  • Demonstrate a high level of customer service at all times
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Attend appropriate training courses, when required
  • Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity
  • Follow company brand standards

Required Skills

Required Skills

  • Excellent communication skills
  • High level of IT skills, including Excel, PowerPoint, and Word
  • Proactive approach to meeting deadlines and targets
  • Excellent organisational and administration skills
  • Relevant degree, in a sales or business discipline, from an academic institution
  • Positive attitude and good communication skills, especially on the telephone
  • Commitment to delivering a high level of customer service
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency

Summary Info

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BENZER TÜM İLANLAR

HILTON TÜRKİYE

HİLTON İSTANBUL BOSHPHORUS

-Dünya çapında 939.000’in üzerinde otel odamızla biz, dünyanın en büyük otelcilik şirketlerinden birisiyiz. Başarımızın sizin başarınıza nasıl artı değer katacağını görün.

-İşimiz açısından çok önemli sorunlara etki etmek için değer zincirimize yatırım yapıyoruz. Operasyonlarımız, tedarik zincirlerimiz ve topluluklarımız arasında olumlu sosyal ve çevresel değişiklikler yönlendiriyoruz.

-Olağanüstü bir kariyer mi arıyorsunuz? Biz de dünyanın dört bir yanında olağanüstü insanlar arıyoruz.

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