Reservation Supervisor

We are looking for a Reservation Supervisor for our hotel.

Review and implement new reservations procedures.
Process all reservation requests, changes, and cancellations received by phone or mail.
Verify availability of room type and rate.
Identify guest reservation needs and determine appropriate room type.
Verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue.
Input and access data in reservation system.
Create and manage rates and packages configured on the Hotel software.
Track all reservations picked up from all On-linechannels like hotel website, OTA, GDS, other third party etc. 
Co-ordinate with the Channel manager for any availability, rate or booking integration issues. Update No-showsand cancellations on all OTA's without fail to avoid and unwanted commissions.
Handle external systems like channel Manager, Web booking engines, Rate comparison tools, Online Travel Agentsextranets etc. Responsible for maintaining Rate parity across all booking Channels (Website, OTA, GDS, Travel Agents Etc.)
Keep records of room availability, rates, amendments, daily reservation pickup, rooms on book, cancellations, no-show, etc.
All reservation modifications are updated on the property management systemimmediately and accurately in case of any changes.
Check forecasting reports based on statistics codes ( Market, Source, Rate Code etc.),reservations which are wrongly tagged should be amended.
Understand and enforce hotel and company credit policies and Ensure proper billing instructions, routing instructions and payment methods are applied to the reservations
Manage all aspects of reservation department in the absence of reservation manager.