Job Description
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Accept and deliver all messages correctly and promptly for both Guests and management
- Ensure all wake up calls take place at the correct time
- Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
- Handle emergency calls immediately and relay comprehensive and accurate information, as required
- Demonstrate a high level of customer service at all times
- Comply with hotel security, fire regulations and all health and safety legislation
- Attend appropriate training courses, when required
- Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity
- Follow company brand standards
Required Skills
- Positive attitude and good communication skills, especially on the telephone
- Commitment to delivering a high level of customer service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
Summary Info
- Reservation Supervisor
- Turizm - Otelcilik
- Turizm - Otelcilik
- Tam zamanlı
- İş Yerinde
- Uzman
- Adana Yüreğir
- 2-5 yıl
- 6.05.2025
- 6.05.2025
- 1.08.2025
HILTON TÜRKİYE
HİLTON WORLDWIDE
-Dünya çapında 1.100.000’in üzerinde otel odamızla, 22 markamızla ve 124 ülkede biz, dünyanın en büyük otelcilik şirketlerinden birisiyiz. Başarımızın sizin başarınıza nasıl artı değer katacağını görün.
-Olağanüstü bir kariyer mi arıyorsunuz? Biz de dünyanın dört bir yanında olağanüstü takım çalışanları arıyoruz.