Spa Receptionist

Please note - this is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).

Ideal Candidate

• Is very warm and welcoming when assisting guests; smiles and maintains eye contact
• Keeps the work area neat, clean and quiet at all times
• Neatly wears prescribed uniform; demonstrates proper personal hygiene and grooming
• Follows proper payroll procedures and adheres to SOPs and Attendance policies Is flexible with schedule when business demands change Modifies behavior when performance feedback is provided
• Communicates in a clear manner; is easily understood; listens attentively; does not interrupt others
• Responds properly in any hotel emergency or safety situation
• Utilizes log book, spa software and any scheduling chart and communicates relevant information to the staff
• Actively works with peers, subordinates, and supervisor to build relationships based on trust and acceptance
• Performs other tasks or projects as assigned by hotel management and staff; respects authority
• Reports maintenance deficiencies, member concerns, guest comments, glitches, etc. to assistant spa manager
• Knows amenities, equipment, products, treatments, packages, special current promotions of spa and health club including benefits, indications & contraindications
• Understands all safety procedures specific to usage of  spa and health club equipment and products
• Applies the qualities of discretion and maintains strict confidentiality at all times
• Ensures handover completed in the guest journey as per outlined standard, follows up on treatment experience, expectations and satisfaction and acts on any discrepancies.
• Provides a service that is responsible, spontaneous, personal and genuine

About Four Seasons Hotels Istanbul
A thriving metropolis that connects continents, cultures and religions, Istanbul captivates all who visit. Within this cradle of civilization, Four Seasons provides an oasis of quality and beauty in two unsurpassed locations. Four Seasons Hotel Istanbul at the Bosphorus shines with a modern, almost resort-like experience that welcomes guests with luxurious sophistication. Like staying in a friend’s home, Four Seasons Hotel Istanbul at Sultanahmet greets guests with a warm embrace, and ushers them to a front row seat to culture, peeling back layers of history as they discover more about the world.

Sky’s the Limit
Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998... Come and find out why! With over 100 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. 

What to Expect
Competitive Salary & Wages
Private Health Insurance
Excellent Learning and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Business Attire
Complimentary Employee Meals

Discounted Indoor Parking Privileges … and so much more!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs

Legal Disclaimer
7 Nisan 2016 tarihli Resmi Gazetede yürürlüğe giren 6698 Sayılı Kişisel Verileri Koruma Kanununa istinaden, özgeçmişinizde yer alan kişisel bilgileriniz kurum bünyesinde oluşacak mevcut ve gelecek işe alım talepleri doğrultusunda istihdam amaçlı kullanılacak olup, kişisel bilgileriniz veri tabanımızda gizlilik içerisinde saklanacaktır.Özgeçmişinizin veri tabanımızda istemediğiniz takdirde contactus.bosphorus@fourseasons.com adresi ile iletişime geçmenizi rica ederiz.