UKVI Data Registry Clerk

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Description (Roles and Responsibilities):

The British Consulate General in Istanbul is part of a world-wide network representing British political, economic and consular interests overseas and is now looking to hire  full-time, temporary (seasonal) UKVI Data Registry Clerks for its UK Visas and Immigration (UKVI) section.

UKVI is the overseas arm of the UK's immigration control. Istanbul is one of the busiest Visa Sections in the world and processes applications made in Turkey, Central Asia, South Caucasus, Tel Aviv and Northern Cyprus. We are committed to providing a first class service, and are expected to be flexible, and to make fair and defensible decisions on visa applications quickly, balancing the need for a high level of customer service with the requirement to maintain the integrity of the immigration control.

Main Duties and Responsibilities:

• To check, scan and input data onto a database within a certain time period. This is a target based role.

Essential qualifications, skills and experience:

• A strong communicator with excellent spoken and written Turkish and English;
• An excellent team player; this is an all for one, and one for all environment;
• Able to work under pressure as part of a large team and complete tasks to an agreed standard;
• Play a multifunctional role and maintain flexibility and rotate between units and various tasks as required;
• Able to remain customer focused, polite and courteous under pressure;
• Able to manage own work with minimal supervision;
• Experience in Microsoft Office applications, in particular Word and Excel;
• Flexible and positive about working in a forward thinking, modern and motivated department, which is working at the forefront of visa work.

Desirable qualifications, skills and experience:

• A graduate or an equivalent degree;
• Experience in data entry;
• Experience in working in an international or governmental organisation;
• Experience in working towards targets;
• Knowledge of Russian or Farsi.

Required competencies:

• Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace