To send any authorized daily food and beverage purchase orders, ensuring all is received by the supplier.

Daily to follow up on delivery dates once orders are placed and inform the relevant department.

To follow up on order to ensure all food and beverage orders are shipped and delivered on promised dates.

To ensure that a proper record is kept for all inventory items.

To ensure that all incoming goods are covered by Purchase Order as well as Delivery note on invoice, and that all coming goods are of the required quantity and price.

To source new food and beverage products, supplier negotiations, liaising appropriately with operational management and other departmental customers.

To follow up on any overcharges, are by the supplier ensuring credit notes are received.

To match vendor invoices with purchase order/delivery note and enter onto system, give batched invoices to Accounts Payable to update interface and verify batch.

To update and communicate Purchasing manager and F&B venues of any change of pricing or vintages/stock availability.

Ensure the revised pricing is approved before goods are delivered.

To set up new products in Moreton Bay.

Excellent communication skills in all aspects: verbal, written and non-verbal

Fluent in Turkish and English. Additional languages would be beneficial

Professional and appropriate business appearance and presentation

Quality driven with a passion for excellence.

Must possess excellent organisational and administrative skills and interpersonal skills

Approachable, open-minded and fair

Prior Hotel experience would be an advantage

Tools/Equipment Used

Microsoft Word, Excel, PowerPoint and Outlook

To prepare or direct the preparation of pizza and other appetizer and side items from the restaurant menu according to standard recipes.
Food requisition and control of stock items. 
To do checks on training from time to time. 
To compile the daily mise en place
To promote effective team work
To cook all food items as requested, serving as expected
To prepare attractive food displays
To clean and maintain all kitchen areas, including equipment and tolls to hotel standards
To report any potential health or hygiene hazards
To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team

Previous work experience in a pizza chef position in a five star hotel or similar restaurant for a minimum of 5 years.
Successful incumbent must have good knowledge of English spoken and written language as well as experience living and working in Turkey.

To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests

To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service

To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction

To greets guests and establish rapport in order to ensure guest satisfaction

To ensure that the restaurant is kept clean and in appropriate order at all times

To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications

To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner

Reading, writing and oral proficiency in the English and Turkish languages.

Demonstrates a high standard of verbal communication, social skills and up-selling skills.

Willing to work a flexible schedule and holidays.

Have a minimum of 2 years’ experience in similar position, preferably in luxury environment.

Have the ability to handle multiple tasks at one time.

To contact the guest after reservation is made to determine their preferences and to anticipate their needs (obtain preferences for pillow, newspapers, dietary requirement, organizing tours, errands, etc.).
To ensure the awareness of the arrival details, such as the arrival time
To proactively seek guest preferences and record them.
To communicate guest preferences and feedback with relevant department.
To undertake guest room moves where guest is present.
To carry out errands on behalf of guest.
To greet guest upon arrival for introduction and rooming.
To prepare arrival suite according to known preferences as well as amenities.
To organise guest’s departure, offer the service for packing a night before or an appropriate time preferred by guests.
To check the room after departure for any left behind items.
To coordinate with Housekeeping on preferred time for mini-bar replenishment, make up room, turn down service as well as ensure laundry is done accordingly and checked before returning to the wardrobe.
To assist in handling guest calls and acting upon them in a professional & courteous manner. Communicate all guest compliments, comments, observations and complaints to relevant departments and ensuring follow up.
To assist the Guest Services Team in the day to day Departmental/ Hotel operations.
To assist with guest IT requests where required in absence of IT Dept.
To be fully informed of all guest arrivals and in-house guests, ensuring that their requests and preferences are acted upon and shared with all relevant departments. 
To contact the guest after departure and thank for their stay and advice of being contacted directly for future bookings
To ensure good maintenance in all butler suites by doing regular walk arounds and inspections 
To maximize the revenue and occupancy of all butler suites
To comply with all LQE’s & MO Special touches. 
To present a professional image by maintaining the Hotel’s grooming standards.
To undertake and promote training and development.
To work in conjunction with other departments, very closely, proactively and in a synergized manner.
To carry out any reasonable requests as directed by Head Butler

At least 1 year of relevant experience in luxury community or hotel
Fluency in English written and verbal communication
Excellent communication skills in all aspects: verbal, written and non-verbal
Professional and appropriate business appearance and presentation
Quality driven with a passion for excellence.
Must possess excellent organizational and administrative skills and interpersonal skills
Approachable, open-minded and fair
Prior Hotel experience would be an advantage

Anticipate guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
Meet all reasonable needs and requests of guests within acceptable time frames.
Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
Recognize guest dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and guest feedback/ complaint procedures.
Offer assistance to colleagues when required, to ensure designated work goals are met.
Demonstrate trust, support and respect towards team members in day-to-day work activities.
Conduct communication with guests and colleagues in a polite, professional and friendly manner.
Assist Housekeeping in set up preparation of Beach area for service utilizing opening checklist and as instructed through briefings.
Maintaining an open-line of communication with F&B colleagues.
Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned.

Excellent communication skills in all aspects: verbal, written and non-verbal
Fluent in Turkish and English. Additional languages would be beneficial
Professional and appropriate business appearance and presentation
Quality driven with a passion for excellence.
Prior Hotel experience would be an advantage