YBWEB03

Executive Assistant

İstanbul Avrupa Yakası
  • 05.11.2018
  • 0 - 50 Arası Aday Başvurdu
  • 476 Görüntüleme

Job Description

  • To screen calls; manage calendars; make travel, meeting and event arrangements.
  • To type correspondence and ensure accuracy of grammar, composition and format. 
  • To handle incoming & outgoing calls according to hotel standards. 
  • To clear IN/OUT trays and mailbox for General Manager and distribute to concerned.
  • To ensures proper requisitioning and control of office supplies; follow-up on delivery of material & documents.
  • To ensure all correspondence, faxes, messages, e-mails are responded in timely manner/disseminated accordingly. 
  • To translate documents from Turkish to English and English to Turkish when required.
  • To prepare reports when required. 
  • To maintain document signature processes. 
  • To handle and follow up on assignments as assigned by superiors (incl. annual leaves, payroll, standard operating procedures, JDP, LQA, guest complaints, invoice monitoring, purchasing, etc.). 
  • To handle appointments concerning the management team; keeping track of their schedule and engagements.
  • To assist in resolving any administrative problems. 
  • To assume duties assigned by the General Manager, Hotel Manager and Executive Committee members, when required. 
  • To ensure all arrangements are made prior to meetings (booking of meeting rooms, set ups, meeting materials). 
  • To co-ordinate with colleagues and representatives of other departments to ensure an efficient flow of communication.
  • To take minutes during meetings as required; ensure to distribute minutes to all attendees/concerned. 
  • To ensures personal awareness of activities and services within the hotel in order to promote the property and be responsive to guest inquiries. 
  • To adhere to the set procedures for attendance and timekeeping.
  • To ensure timely reporting of malfunction, follow-up with maintenance of appropriate office equipment when required. 
  • To show ability to work well with all levels of management and staff, as well as guests; reflecting Raffles Hotel philosophy by providing a high quality of service by adopting a positive attitude and keeping team spirit at highest level. 
  • To greet guests and colleagues with a smile at all times anywhere in the hotel; provide general support to visitors. 
  • To maintain personal appearance and grooming as per hotel standards.
  • To assist with administrative duties not defined in this job description; as assigned by supervisors or managers that the employee directly reports to; when and when required/appropriate.

Required Skills

  •   Ideally hotel school degree
  •   Oral and written fluency in Turkish and English
  •   5 years secretarial / coordinator experience
  •   Computer literate (Microsoft office Motivator and self-starter
  •   Displays initiative
  •   Has commitment to professional values
  •   Proven admin or assistant experience
  •   Knowledge of office management systems and procedures
  •   Excellent time management skills and ability to multi-task and prioritize work
  •   Attention to detail and problem solving skills
  •   Excellent written and verbal communication skills
  •   Strong organizational and planning skills

Summary Info

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