Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.

- Uluslararası zincir otellerde en az 2 yıl garson olarak çalışmış,
- En az turizm meslek yüksekokulu veya üniversite mezunu,
- Misafir memnuniyetine önem veren, güleryüzlü
- Esnek çalışma saatlerine uyum gösterebilecek,
- İngilizce bilen,
- Sorumluluk ve iş disiplinine sahip,
- Takım çalışmasına yatkın