Sheraton İstanbul City Center otelimiz bünyesinde Kat Hizmetleri Departmanı'na bağlı olarak görevlendirilecek aşağıdaki niteliklere sahip ''Kat Hizmetleri Görevlisi'' arayışımız bulunmaktadır.

- Kat Hizmetleri departmanında çalışmış
- İletişimi ve insan ilişkileri kuvvetli, 
- Takım çalışmasına yatkın, 
- İstanbul'da ikamet eden/edebilecek,  
- Vardiya sisteminde çalışabilecek olan.

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.

-Fluent Turkish & English is a must
-Minimum 2 years experience in 5* Hotels in similar role,
-Strong sales & communication skills

Start Your Journey With Us

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton

Explore our very big world
We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

- Uluslararası zincir otellerde en az 2 yıl garson olarak çalışmış,
- En az turizm meslek yüksekokulu veya üniversite mezunu,
- Misafir memnuniyetine önem veren, güleryüzlü
- Esnek çalışma saatlerine uyum gösterebilecek,
- İngilizce bilen,
- Sorumluluk ve iş disiplinine sahip,
- Takım çalışmasına yatkın

Sheraton İstanbul City Center otelimiz bünyesinde Ön Büro Departmanı'na bağlı olarak görevlendirilecek aşağıdaki niteliklere sahip Bellboy pozisyonunda arayışımız bulunmaktadır.

-Turizm otelcilikle ilgili bölümlerden mezun,
- İyi derecede İngilizce bilen,
- En az 1yıl 5 yıldızlı otellerde bellboy olarak görev yapmış, 
- Vardiyalı çalışma sistemine uyabilecek,