Reservation Supervisor for GCC and Jordan Departments

Tursab A Licenced VOT Travel, located in Osmanbey, looking for Reservation Supervisor for GCC and Jordan Departments. Valley of Tourism, where we put the emphasis on our people, are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. 

-      Quick respond of all incoming enquiries from agencies

-      Assisting agencies on quick basis, help them finalize reservations Taking reservations, cancellations, confirmations or any other enquiries and inputting amendments into the system

-      Answer questions about other services such as transfers, tours, restaurant bookings, etc.

-      Handles all special requests appropriately

-      Follow sales techniques to maximize revenue

-      Prioritise agencies satisfaction

-      To be responsible to materialize the maximum number of requests and reservations

-      University degree

-      Minimum 1-5 years of experience at the same position and sector

-      Fluency in English both writing and speaking

-      Additional language (Arabic) is beneficial

-      Strong computer skills, including MS Office

-      Knowledge of Sejour is imperative

-      Ability to work in flexible hours and under pressure in a fast paced environment

-      Strong verbal and written communication skills

-      Strong negotiation skills

-      Strong interpersonal and problem solving abilities

-      Dynamic, hardworking, creative and self confident team player

-      Highly responsible & reliable

-      Living at European side of Istanbul

Contact: hr@vot.com.tr