Ship Agency Operator, Turkey

Job title

Ship Agency Operator

 

 

Purpose

Attending all vessels within the scope of responsibility, in compliance with applicable work processes, standards and procedures, with special attention to correct, accurate and timely use of the operating system.

 

Main responsibilities

Attend and board vessels as required and as directed by respective Manager, in accordance with WSS SOO and Customer Requirements.
Responsible for the effective coordination of assigned port calls.
Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.
Ensure proactive, efficient and timely communication at all times.
Monitor and record expenses that arises during vessels’ port call.
Provide input to improve the operational and cost efficiency of the port call

Qualifications

Maritime background and experience from Ship Agency Operations for min. 3 years.
Good communication skills and command of the in English and Turkish  languages (oral and written).
Completed Military Service for male candidates.
Process and system understanding.
Self-motivated and result orientated.
Proactive and possesses ability to anticipate issue to facilitate preventive measures.
Ability to work under pressure.
Problem solving skills with ability to make fast and sound judgement.
Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel.
Familiar with Port & local Authorities regulations, procedures and governing tariffs.
Computer literate.