Reservation Agent

A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs.

Specifically, a Reservations Agent will perform the following tasks to the highest standards:

•Convert, quickly, inquiries into contracted business

•Respond, positively, to sales inquiries to develop future sales leads

•Identify sales leads, as appropriate

•Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation

•Provide prompt and efficient service while maintaining the hotels brand standards