Call Center Technical Advisor
- 17.06.2019
- 0 - 20
İş Tanımı
QUALIFICATIONS
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether its digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com
Advisor for our Customer Care Support
For our location in Istanbul – Ümraniye we are looking for committed employees for our Customer Care Support Department for the Turkish market, for one of the world's most leading smartphone manufacturer.
Aranan Nitelikler
Requirements
As an Advisor;
- You will be the first point of contact for incoming calls from the customers
- You will be responsible for handling the customers and solving their problems
- You will provide high level of service to our customers and try to exceed their expectations during each call
Qualifications
- High School or Vocational School or University Graduate
- Native level of Turkish and good command of English
- Logical thinking ability and customer oriented mind set
- Ability to work within a team
- Flexibility to work in shift plans (08:00-20:00)
- Excellent verbal and written communication skills
- Good command of MS Office applications
- No military obligation for male candidates
Özet Bilgiler
- Çağrı Merkezi Müşteri Temsilcisi
- Çağrı Merkezi Hizmetleri
- Çağrı Merkezi
- Tam zamanlı
- Uzman
- İstanbul Anadolu Yakası Ümraniye, İstanbul Avrupa Yakası
- 17.06.2019
- 17.06.2019
- 28.06.2019
Benzer İlanlar
Conduent
About Conduent
As one of the largest business process companies in the world, Conduent manages mission-critical digital interactions at massive scale – helping global businesses and governments stay ahead of rapidly evolving expectations. We leverage the power of cloud, mobile and IoT, combined with innovations in automation, AI and blockchain technologies, to elevate every constituent interaction, and deliver advanced digital experiences that are more efficient, seamless and satisfying. It is why a majority of Fortune 100 companies and over 500 government entities depend on Conduent to manage essential interactions on their behalf and move their operations forward.
Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S., eleven million employees who use our HR Services and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, medical claims administration, eligibility and enrollment, transportation and mobility systems, end-user engagement or benefit administration – Conduent makes every interaction more individualized, immediate and intelligent. Learn more at www.conduent.com.
We support a culture of diversity & inclusion and equal opportunity for our global workforce.
We are Equal Employment Opportunity and Affirmative Action Employer, committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.