YBWEB03

CORPORATE SALES EXECUTIVE

İstanbul Avrupa Yakası
  • 16.04.2019
  • 50 - 100 Arası Aday Başvurdu
  • 636 Görüntüleme

İş Tanımı

  • Maintain complete knowledge of all hotel services/features and hours of operations.
  • Maintain complete knowledge of and comply with all hotel and departmental policies and procedures.
  • Maintain complete knowledge of computer according to specifications.
  • Handle guest complaints by following instant pacification procedures ensuring guest satisfaction.
  • Promote positive relations with guests and employees.
  • Maintain high level of knowledge in reference to the brand product.
  • Meet solicitation and maintenance call requirements, make outside sales calls, handle all incoming inquiries.
  • Anticipate and respond to all customer needs within a timely manner, acknowledge all customers, however busy and whatever time of day.
  • Follow up with in house guest who are part of the corporate sales program to ensure ongoing service to the guest.
  • Plan and prepare appointments for sales trips, follow up in a timely mannerAttend designated trade shows.
  • Attend departmental and hotel meetings as requiredEntertain customers in all outlets as necessary.
  • Process paperwork to clients, other departments within a timely manner.
  • Complete all assigned paperwork within a timely manner.
  • Support financial success of hotel by ensuring all bookings are profitable for the entire hotel.
  • Represents the hotel within the designated markets.Meets goals in room nights and revenue as set by supervisors.

Aranan Nitelikler

  • Minimum 1 years experience in a similar position at a 5 star hotel chainUniversity degree
  • Fluency in English
  • Ability to prioritize, organize work assignments and follow up
  • Ability to promote positive relationships with guests and staff
  • Ability to perform job function with minimal supervision, even under pressure
  • Ability to ensure security and confidentiality of guests and hotel data
  • Ability to enforce hotel’s quality procedures
  • Ability to work independently without direct supervision and to lead a cohesive team to perform job functions and follow up with corrections when necessary
  • Ability to be a clear thinker, analyze and resolve problems exercising good judgment
  • Ability to input and access information into computer
  • Ability to remain calm and courteous with demanding or difficult situationsAbility to balance time and work well with deadlines

Özet Bilgiler

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