Careline Agent - Switchboard Agent
- 14.01.2025
- 0 - 20
Job Description
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards
- Assist other departments, as necessary
Required Skills
- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Calm, efficient, and organized with great attention to detail
- Ability to multi-task while maintaining a positive attitude when working with a Guest
- Professional manner with an emphasis on hospitality and guest service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
Summary Info
- Switchboard Operator
- Turizm - Otelcilik
- Turizm - Otelcilik
- Dönemsel
- İş Yerinde
- Eleman
- Muğla Bodrum
- 1-5 yıl
- 14.01.2025
- 15.03.2025
- 14.07.2025
En Yeni İlanlar
Tam zamanlı İş Yerinde
Tam zamanlı İş Yerinde
SUWEN TEKSTİL SANAYİ PAZARLAMA ANONİM ŞİRKETİ
İstanbul Avrupa Yakası, İstanbul Anadolu Yakası
Tam zamanlı İş Yerinde
Tam zamanlı İş Yerinde
MANA TR AKADEMİK DANIŞMANLIK
İstanbul Anadolu Yakası - Pendik, İstanbul Anadolu Yakası - Ümraniye
Yarı Zamanlı / Part-Time İş Yerinde
MANA TR AKADEMİK DANIŞMANLIK
İstanbul Anadolu Yakası - Ümraniye, İstanbul Anadolu Yakası - Pendik
Tam zamanlı İş Yerinde
MANA TR AKADEMİK DANIŞMANLIK
İstanbul Anadolu Yakası - Ümraniye, İstanbul Anadolu Yakası - Pendik
Yarı Zamanlı / Part-Time İş Yerinde
MANA TR AKADEMİK DANIŞMANLIK
İstanbul Anadolu Yakası - Pendik, İstanbul Anadolu Yakası - Ümraniye
Yarı Zamanlı / Part-Time İş Yerinde
HILTON TÜRKİYE
HİLTON WORLDWIDE
-Dünya çapında 1.100.000’in üzerinde otel odamızla, 22 markamızla ve 124 ülkede biz, dünyanın en büyük otelcilik şirketlerinden birisiyiz. Başarımızın sizin başarınıza nasıl artı değer katacağını görün.
-Olağanüstü bir kariyer mi arıyorsunuz? Biz de dünyanın dört bir yanında olağanüstü takım çalışanları arıyoruz.