Cluster Reservations Agent - HOT079B2

  • 13.02.2021
  • 50 - 100
  • 828 Görüntüleme

İş Tanımı

A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Cluster Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:     * Convert, quickly, inquiries into contracted business     * Respond, positively, to sales inquiries to develop future sales leads     * Identify sales leads, as appropriate     * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation     * Provide prompt and efficient service while maintaining the hotels brand standards

Aranan Nitelikler

What are we looking for?A Cluster Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:     * A passion for delivering great customer service     * A highly professional telephone manner and excellent communication skills     * Outstanding administration and organizational skills     * Intermediate computer proficiency     * Experience of ONQ system is preferableIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:     * Previous experience in a Reservations environment     * Tertiary qualifications, or other collegiate-level degreeWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

To apply for this position, please use the following URL:https://ars2.equest.com/?response_id=7e68f8b2aa61b6ebae1cffdb88d67043

Özet Bilgiler

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BENZER TÜM İLANLAR

HILTON TÜRKİYE

HİLTON İSTANBUL BOSHPHORUS

-Dünya çapında 939.000’in üzerinde otel odamızla biz, dünyanın en büyük otelcilik şirketlerinden birisiyiz. Başarımızın sizin başarınıza nasıl artı değer katacağını görün.

-İşimiz açısından çok önemli sorunlara etki etmek için değer zincirimize yatırım yapıyoruz. Operasyonlarımız, tedarik zincirlerimiz ve topluluklarımız arasında olumlu sosyal ve çevresel değişiklikler yönlendiriyoruz.

-Olağanüstü bir kariyer mi arıyorsunuz? Biz de dünyanın dört bir yanında olağanüstü insanlar arıyoruz.

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