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Food and Beverage Manager / Director

  • 16.05.2022
  • 20 - 50

İş Tanımı

To contribute to and to support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. To drive the top line of the Food & Beverage Department in Kempinski Hotel Barbaros Bay Bodrum while ensuring sustainable and profitable operations.

MAIN RESPONSIBILITIES
  • Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. 
  • Provide a professional and courteous service at all times and ensure that all employees follow the example. 
  • Be knowledgeable of all services and products offered by the hotel. 
  • Have a thorough knowledge and understanding of all food and beverage products and services. 
  • Prepare/consolidate the yearly budget for the department in cooperation with the Finance Department. 
  • Prepare the monthly income statement for each outlet and the department as a whole, hold the monthly performance meeting with the Outlet Management. 
  • Attend and actively contribute to all relevant staff meetings and hotel trainings. 
  • Conduct daily operations briefings with the Executive Chef. 
  • Conduct daily or weekly Food & Beverage meetings. 
  • Take the necessary disciplinary actions, when needed, in accordance with local legislations. 
  • Ensure all departmental operations manuals are prepared and updated annually. 
  • Source the best available products, constantly aim to improve quality, communicate about the products both internally and externally. 
  • Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel. 
  • Monitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey). 
  • Handle guest complaints in a prompt and courteous manner.
  • Oversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar). 
  • Prepare a yearly marketing plan fot the department in cooperation with the Sales & Marketing Department including a competitor analysis and a revision of global trends. 
  • Conduct the competitor analysis through on-site inspections to assess the local food & beverage offering including both hotel outlets and stand-alone restaurants.  
  • Analyse the global trends by reviewing print and web based media and attend local/regional trade shows and gastranomic events.  
  • Maintain an active relationship with the hotel’s PR Manager in regards to hotel’s Food & Beverage outlets and events. 
  • Ensure that all Outlet Managers are fully aware of market needs and trends and that their product and service meet the demands. 
  • Coordinate with the Chef to ensure that employees are educated and aware of seasonal and new products on the market. 
  • Develop departmental trainers, assign training responsibilities and meet with the trainers on a monthly basis. 
  • Ensure that each Outlet Manager plans and implements effective outlet specific training programmes. 
  • Assume Executive duties as assigned by the General Manager in accordance with the hotel’s duty manager roster. 
  • Respond to any changes within the Food & Beverage department as dictated by the hotel management. 
  • Act as the main point of contact to the Corporate Food & Beverage Team. 
  • Implement corporate policies, procedures, guidelines, traditions and initiatives. 
  • Ensure that all outlet concepts are followed and that alterations or reviews of concepts are brought to the attention of the Corporate Food & Beverage Team.  
  • Attend all corporate conference calls and the relevant regional and global Food & Beverage events.
  • Provide support for the Corporate Food & Beverage Team as requested in accordance with the hotel-corporate agreement.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
  • Accommodation in staff lodging.
  • Personnel shuttle service between hotel and staff lodging.
  • We serve 3 meals a day in the staff cafeteria and lodging.

Aranan Nitelikler

  • Minimum three (3) years in F&B management role, preferably with a 5* hotel chain and ideally experience in a successful stand alone food & beverage operation.
  • Local language – excellent oral and written skills.
  • English – excellent oral and written skills.
  • Additional language – beneficial.
  • Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
  • Excellent written and verbal communication skills.
  • Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
  • Ability to identify and delegate tasks effectively.
  • Excellent organisational and time management skills.
  • Applies a professional, confidential and ethical approach at all times.
  • Works in a safe, prudent and organised manner. 
  • Ability to operate computer and office equipment.
  • Proficiency in Excel and Word.
  • Passionate for Food & Beverage
  • People Oriented
  • Passionate for European luxury
  • Entrepreneurial
  • Straightforward
  • Business acumen
  • Sense of responsibility
  • Leader
  • Team player
  • Analytical thinker
  • Flexible and reliable
  • Tolerant and open minded
  • Works well under pressure 
  • Depending on region and property.

Özet Bilgiler

Benzer İlanlar

Şirket Bilgileri Gizli
Muğla - Menteşe
20.03.2024
BAŞVUR
BENZER TÜM İLANLAR

KEMPINSKI HOTEL BARBAROS BAY BODRUM

Nestled on the cliffs overlooking pristine Barbaros Bay, Kempinski Hotel Barbaros Bay Bodrum is located on a private bay with a ‘blue-flagged’ private beach facing the magnificent Aegean Sea, offering its guests a unique and luxurious vacation. In one of our spacious rooms or luxurious suites, we guarantee that your vacation will be a sophisticated and fulfilling experience. Through a rich variety of restaurants, bars and the magnificent Sanitas Spa, we always strive to serve you the Kempinski promise of European luxury.
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