Front Office Clerk
- 25.06.2018
- 100 - 200
İş Tanımı
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Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
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Speak to guests and co-workers using clear, appropriate and professional language.
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Professional telephone manner
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Handle sensitive issues with employees and/or guests with tact , respect ,diplomacy and confidentiality
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Partner with and assist others to promote an environment of teamwork and achieve common goals
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Set up accurate account for each guest upon check-in according to their requirements
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Process all guest check-ins by confirming reservations in computer system
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Set up accurate accounts for each guest upon check-in according to their requirements
Verify and adjust billing for guests. -
Process all check-outs including express check-outs, resolving any late and disputed charges, settling account retrieving room key, and requesting comments on guest's stay
Aranan Nitelikler
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At least 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Tourism Management
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Minimum 2 year experience in Front Office, Guest Services or related professional area in an international hotel chain
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Excellent interpersonal and communication skills
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Ability to focus attention on details and to handle multiple tasks
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Result driven, proactive and reliable personality
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Knowledge of Opera is advantageous
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Excellent command of both written and spoken English; another foreign language skills are advantageous
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No military obligation for male candidates / at least 2 years postponement
Özet Bilgiler
- Front Office Clerk
- Turizm - Otelcilik
- Turizm - Otelcilik
- Tam zamanlı
- Eleman
- İstanbul Avrupa Yakası
- 25.06.2018
- 18.08.2018
- 18.08.2018
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