Bu ilan yayından kaldırılmıştır.

Firmanın diğer ilanları

İş Tanımı

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

Aranan Nitelikler

High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.

• Maintains a positive cost management index for kitchen and restaurant operations.

• Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Oversees all culinary, restaurant, beverage and room service operations.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Provides a learning atmosphere with a focus on continuous improvement.

• Provides proactive coaching and counseling to team members.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Ensures and maintains the productivity level of employees.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Sets clear expectations with the employees and team leaders and ensures that appropriate rewards are given if expectations are exceeded.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Ensures that all employees, team leaders and managers understand the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Ensures all banquet functions are up to standard and exceed guest's expectations.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Conducts performance reviews in a timely manner.

• Promotes both Guarantee of Fair Treatment and Open Door policies.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

Additional Responsibilities

• Complies with all corporate accounting procedures.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Ensures effective departmental communication and information systems through logs, department meetings and property meetings.

Pozisyon : F&B Manager
Sektör : Turizm - Otelcilik
Kategori : Turizm - Otelcilik
Çalışma Şekli : Tam zamanlı
Çalışma Türü : İş Yerinde
Pozisyon Seviyesi : Orta Düzey Yönetici
Çalışma Yeri : İstanbul Avrupa Yakası
İlk Yayınlama Tarihi : 7.05.2024
Güncelleme Tarihi : 7.05.2024
Son Başvuru Tarihi : 7.06.2024

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Waiter

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Kitchen Portör/Mutfak Depo Sorumlusu

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Laundry Attendant / Çamaşırhane Elemanı

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Garson

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Firmanın Tüm İlanları

Laundry Manager

İstanbul Marriott Hotel Şişli

İstanbul Avrupa Yakası

8.11.2013
20 - 50

PAYLAŞ

İş Tanımı

Responsible for hotel laundry daily operations and services in compliance with all policies, standards and procedures.
Directs and works with associates to wash, dry and iron linen for both guest rooms and F&B Department within existing time constraints.
Maintains a safe and clean work environment and effectively works with the Engineering department on Laundry equipment maintenance needs.
Develops, maintains and uses effective back-up plans for breakdowns.
Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures.
Strives to ensure guest and associate satisfaction while maximizing the department financial performance.
Orders cleaning supplies and uniforms within budget.
Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
Effectively manages and leads Laundry Associates.

Aranan Nitelikler

At least college or bachelor's degree in Hotel and Tourism Management, Hospitality or Business Administration
Minimum 5 years of experience in the Laundry, Housekeeping or related professional area
Minimum 2 yaers of managerial experience
Good management of material sources
Advanced communicational, planning and organizational skills
Good knowledge of laundry equipment, ironing and sewing
No military obligation for male candidates / 2 years of postponement

Özet Bilgiler

Pozisyon : Çamaşırhane Müdürü
Sektör : Turizm - Otelcilik
Çalışma Şekli : Tam zamanlı
Pozisyon Seviyesi : Orta Düzey Yönetici
Çalışma Yeri : İstanbul Avrupa Yakası
Deneyim : 5-10 yıl
İlk Yayınlama Tarihi : 8.11.2013
Güncelleme Tarihi : 25.12.2013
Son Başvuru Tarihi : 25.12.2013

PAYLAŞ

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Takip et

website

Istanbul Marriott Hotel Sisli, kozmopolit Şişli semtinde, misafirlerine günlerini ulaşım sorunu yaşamadan geçirebilecekleri ve Istanbulun tarihiyle ilgi çeken semtlerinden Kapalıçarşı -Sultahmet’e bir kaç metro durağı mesafesinde. Istanbul Marriott Hotel Sisli,misafirlerine, en son teknolojiyi kullanarak yapacakları etkinliklerde, sosyal organizasyon, düğün resepsiyonlarında, toplantılarda, mükemmel ev sahipliği ilkesiyle en iyi hizmeti sunuyor.

Misafirlerin konforu ve rahatlığı düşünülerek tasarlanmış, 259 odası ve suitleri,Boğaz ve Haliç’in göz alıcı manzarasıyla konaklama fırsatı sunmaktadır. 32.katta bulunan ‘Executive Lounge’ tüm gün erişimi olan misafirlere özel servis ve imkanlar sunmaktadır.

The Dish Room Restoran Teras ve My Bar, lüks bir yiyecek ve içecek ayrıcalığı sunarak, misafirlerini çeşitli ve özenle seçilmiş ülkelerinin lezzetleri ve şefleriyle buluşturuyor.

Yüksek teknolojiyle donatılmış, 8 adet toplantı odası, resepsiyonlar ve sergileriniz için 1.655 m²‘lik özel fuaye alanı ve 1.120 kişi kapasiteli, ihtişamlı balo salonuyla Istanbul Marriot Hotel Sisli konferans, lansman, toplantı gibi özel davetlere ev sahipliği yapıyor.

2.300 m2 büyüklüğünde, modern bir şehir SPA’sı olarak dizayn edilen Health Club & SPA’sı ile hem spor yapma fırsatı sunarken hem de özel cilt bakımları,masajlar, hamam, sauna, aromalı buhar odası, şok duş ve kar çeşmesi ile sağlık ve güzellik dolu saatler geçirme imkanı veriyor.

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