Ön Büro Şefi

Position: Front Office Chief

We are looking for a dynamic, energetic and guest-satisfaction oriented Front Office Manager.
This position will be an important part of the hotel operations and will offer the opportunity to manage the hotel experience of our guests.
Tasks:
- To ensure that the front office operations are carried out properly and efficiently
- Managing the entry and exit procedures of the guests
- Solving guest complaints and ensuring their satisfaction
- Managing and training the front office team
- To apply and follow the hotel policies and procedures
- Managing room reservations and special requests
- Advanced English speaker
- Master the ONQ system

- Bachelor's degree graduate
- At least 3 years of experience in the hospitality industry
- Good communication and leadership skills
- Focused on guest satisfaction
- Ability to solve problems and make decisions
- Good organizational and time management skills
- English language knowledge