Residences Operations Office Coordinator

Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
Answering residence’s main telephone number and connecting callers and colleagues to the correct telephone extension.
Must be able to remain calm and communicate clearly with Caller, Management and colleagues in the event of an emergency.
Report immediately to superior and malfunction or breakdown of the switchboard.
Provide service and information regarding hotel facilities to residents and outside calls. 
Ability to prioritize, organize and follow up.
Ability to input and access data in a computer.
Ability to maintain confidentiality of all informations and pertinent hotel data & services.
Operate the switchboard according to policies and procedures set by Operations Manger.
All messages to be relayed accurately and promptly for residents and colleagues.
To carry out any other reasonable requests as directed by the Residences Operations Manager

Bachelor’s Degree or Diploma in Business or Hospitality Management
At least 2 years of relevant experience in luxury community management or luxury hotel
Excellent communication skills in all aspects: verbal, written and non-verbal              
Professional and appropriate business appearance and presentation
Quality driven with a passion for excellence.
Must possess excellent organizational and administrative skills and interpersonal skills
Must be fluent Turkish and English 
Desirable
Multi-lingual