Firmanın diğer ilanları
Otelin günlük işletim raporunu kontrol eder;
Kazan dairesine yönelik kontrolleri gerçekleştirir;
Bütün asansörlerin ve servis asansörlerinin çalışır durumda olup olmadıklarını kontrol eder;
Mekanik odasında yer alan otel havalandırma kontrolörlerinin kontrollerini gerçekleştirir;
Otel binasında, yatak odaları ve halka açık alanlarda arıza arama ve tamir işlerini gerçekleştirir;
Atölye stoklarını normal stok seviyesinde güncel tutar;
Onarım ve testlerin tamamının kaydını tutar;
İş emirlerinin Otel Hizmeti Optimizasyon Sistemi politikaları ve prosedürleri uyarınca alınmasından ve yerine getirilmesinden sorumludur;
Otel Hizmeti Optimizasyon Sistemi’nden aldığı bütün iş emirlerinin vardiya bitiminden önce tamamlanmış olmasından sorumludur.
Işık testlerinin / tüm alanlarda soket testlerinin ve topraklamaların gerçekleştirilmesi;
Arıza ve bozulmalara yönelik Teknik servis yönetiminin güncelliğinin sağlanması
Kendisine verilen üniformayı iyi, temiz ve şık durumda tutarak ve kişisel bakım standartlarına titizlikle uyarak ekip için örnek oluşturur ve konuklarımıza profesyonel bir imaj sunar;
Görevde oluşu konusunda ve vardiyasına başlamadan önce gerekli olabilecek bilgiler konusunda yöneticisini bilgilendirir
En az 5 yıl mekanik teknisyeni olarak deneyimi olan
Lise mezunu ve mekanik bakımına yönelik mesleki sertifika sahibi olan
Turizm sektöründe kariyer hedefleyen ve otel tecrübesi olan
Misafir memnuniyeti odaklı, Ekip çalışmasına yatkın
Esnek çalışma saatlerine uyum sağlayabilecek, vardiyalı çalışabilecek
Bodrum ya da Milas’ta ikamet eden ya da Bodrum’daki lojmanımızda ikamate edebilecek
To assist, develop, implement and adhere to Company & Hotel Human Resources policies and procedures.
To ensure that all Human Resources administration procedures are carried out in accordance with Hotel and Legal requirements.
To adhere and keep up to date with all Turkish Legislation affecting Human Resources.
At least 2 years of relevant experience in luxury community management or luxury hotelmanagement as HR Assistant
Fluent in EnglishExcellent communication skills in all aspects: verbal, written and non-verbal
Professional and appropriate business appearance and presentation
Must possess excellent organizational and administrative skills and interpersonal skills
Maximize learning and development by providing a creative, fun and exciting environment in the delivery of training sessions
To identify, establish and monitor operational, supervisory and managerial Learning and Development needs and requirements, and provide feedback on a monthly basis to the Director of Human Resources
To produce a monthly Learning & Development report
To support the activities of departmental managers and trainers, and to ensure that all Learning & Development activities are geared towards the achievement of the hotel strategic objectives
To organize and record regular planned Fire, Health & Safety, COSHH, First Aid and Food Hygiene training to ensure that all legislation and Safe & Sound Guidelines is adhered to; as well as recorded and reviewed in conjunction with the Director of Facilities & Operational Safety where applicable
To manage and deliver the 3 month MOve In Orientation Programme including the 3 day Induction for all new starters in accordance with hotel and company standards and procedures
To be responsible for the recording of all Learning and Development activities on the relevant databases
To hold a monthly “Departmental Trainers” meeting together with the Hotel Manager in order to elevate the profile of Learning & Development and promote a greater consistency in the levels of Learning & Development delivered across departments, with a specific focus on departmental LQE’s, Pillars, Mission Statement and Departmental Orientation
To publish any Learning & Development, Awards and Graduations in a fun and engaging manner in the Back of House areas
To organise Graduations of the Food & Beverage and Rooms Management Programme and any other development initiatives i.e. MOve Forward, MOve Up
To produce and communicate a Learning & Development Calendar encompassing operative, supervisory and managerial Learning & Development activities
To administrate the Performance Management System PROFILE for the hotel including providing a 2-day training for new colleagues
To manage and monitor the Education Assistance benefit (E-Cornell etc)
To conduct an annual Learning Needs Analysis and L&D Plan of all departments as part of the Learning and Development strategy for the preceding year
Excellent training and coaching skills
Two years L&D Manager experience in a luxury hotel operation
Strong written and verbal communication skills in the English language
Excellent overall communication skills
Proficient in Microsoft Excel, Word and power Point
Able to multi-task
Enthusiastic about training, managing and motivating a team
To handle the administrative needs of the Meetings & Events Department
Quoting, negotiating, carrying out show-rounds and contracting for Group and Event inquiries.
Responding to and coordinating all internal meeting requests
Ensure all site inspections and client visits to the hotel are successful by planning carefully and communicating accurate details in advance to all departments
Coordinate pre-conference & post conference meetings
To attend all business critical meetings to include BEO, GIS etc.
Ensure banquet event orders are accurate and provide all relevant information to departments concerned
Co-ordinate all aspects of conferences as assigned by the DOS & ADOE to include but not limited to: food and beverage requirements, timing of events, audio-visual requirements, special attention guests, room type allocation, rooming list, amenities, function room set up, group transportation, type of check in, check out to include satellite check in, special meal requests, arrival/departure manifests, bag pulls, luggage storage, complimentary rooms, billing instructions, authorized signatures, room deliveries, telephone and internet requirements, box storage and delivery, power requirements, security requirements, key requirements, expected food and beverage outlet usage, group hospitality/office/registration desk requirements, business center requirements, entertainment, leisure activities, décor (to include floral) requirements, refer business to approved suppliers of service/products as necessary.
Follow up payment and provide back up for contracted vendor business
To guide the operations, in order to ensure that guest satisfaction is monitored and where appropriate, rectified throughout the guest experience
Handles guest's complaints politely, promptly and professionally, communicates with duty manager, senior F&B management and Events Management timely. For all guest service complaints a SIR report needs to be raised.
To coordinate relevant functional details as well as quests' requirements and delegate respective duties to subordinates to ensure guests' requirements are being met.
Two years prior experience in an administrative sales capacity
Bachelor's degree in hospitality, business or related field
Strong verbal and written communication skills required
Excellent typing and organizational skills
Must maintain a high degree of confidentiality
Must possess ability to coordinate with multiple tasks.
Strong computer literacy to include: Microsoft Word, Excel, PowerPoint, etc. a must
Excellent communication skills both written/verbal in the English language
Requires high levels of interaction with all members of staff. Possess high degree of stamina, agility and flexibility
Strong level of professionalism must be displayed at all times.
Able to complete a wide range of activities requiring clear communication, excellent organisational skills and attention to detail.
Must work well under pressure, ensuring the smooth and efficient running of an event.
MANDARIN ORIENTAL BODRUM
-The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
-Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
-The Group regularly receives international recognition and awards for quality management and legendary service hospitality.