Bu ilan yayından kaldırılmıştır.
Switchboard Supervisor
- 17.12.2020
- 20 - 50
Job Description
- To provide courteous, efficient call handling and service delivery in a prompt and clear manner to exceed guest expectations.
- To handle all emergency calls and ensure clear and accurate inter – departmental communication in order to provide a safe environment for our guests and colleagues.
- To ensure that standards of personal appearance – smart office clothes and hygiene are an example for the team and demonstrate a professional image for our guests.
- To be fully aware of the resort information in terms of services offered, opening times, location of venues etc. in order to provide guests with accurate information.
- To receive and perform handovers from shift to shift, ensuring consistent and full information is given.
Required Skills
- Minimum two years hotel telephone operator and 1 year supervisor experience within a luxury environment
- Strong knowledge of computers and systems such as PMS, Excel, Power Point and Microsoft Office
- Successful problem solving skills
- Able to communicate in written and spoken English and Turkish
- Excellent overall communication skills
- Able to multi-task
- The ability to work well in a team environment
- Professional appearance and demeanor
- Multi-lingual
Summary Info
- Santral Sorumlusu
- Turizm - Otelcilik
- Çağrı Merkezi , Turizm - Otelcilik
- Tam zamanlı
- Şef-Amir
- İstanbul Avrupa Yakası Beşiktaş
- 3-5 yıl
- 17.12.2020
- 16.02.2021
- 18.02.2021
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MANDARIN ORIENTAL BODRUM
Mandarin Oriental Hotel Group
-The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
-Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
-The Group regularly receives international recognition and awards for quality management and legendary service hospitality.