English Speaking Customer Representative

İstanbul Avrupa Yakası, İstanbul Anadolu Yakası
  • 06.04.2020
  • 200 - 500
  • 2946 Görüntüleme

Job Description

About our Service
We provide services for users on social media platforms such as Instagram, Facebook and Twitter achieve growth and engagement on their accounts. We also provide SEO services that can optimize the success of your websites on search engines. 

Job Description
To provide support and customer satisfaction to our customers according to their requests through the phone, WhatsApp and live support chat before and after they purchase services and to follow orders through our e-commerce management panel. Also providing information to our customers about our SEO services. 

Wage and Bonuses
The pay is Net 2325 TL + 600 (Food Allowances) + 600 TL in bonus. 700 A bonus is paid not for sales but rather according to your customer satisfaction ratio and overall performance.

Training Period
In order to learn the ropes, you would work together with an experienced colleague for a week at our office in Üsküdar.

Work from Home
After your training is completed, you will be given a computer and a phone number in order to start working. It is required that you have an Internet connection and a quiet working space where you will not be distracted.

Work Shifts Available
2 weeks nighttime, 2 weeks daytime for 6 days a week and 1 extra day off every month. Days off will be on weekdays and 30 minutes of break is given daily during your working hours. The current work shifts can be subject to change in the future.

Morning: 6 - 2           Afternoon: 2 - 10                  Night: 10 - 6

Required Skills

  • To provide support to our customers on our e-commerce site according to their requests through the phone, WhatsApp and live support chat, to follow orders through our e-commerce management panel and leave the customer satisfied,
  • Be able to work 2 weeks of day shifts and 2 weeks of night shifts,
  • Be proficient in using a computer,
  • Advance command of English,
  • Fluent in Turkish,
  • Able to work remotely (From your home),
  • Experienced in customer support,
  • Looking to work long-term,
  • High communication skills,
  • For Male applicants, must have completed their military service or at least postponed for 2 years,
  • Customer Representative colleagues are sought.

Summary Info

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Jengal Yazılım

Üsküdar'da yer alan Jengal Yazılım, web yazılımları geliştiren ve sosyal medya tanıtımı hizmetleri sunan her üyesi değerli 15 kişilik genç ve yaratıcı bir ekiptir.

Genç ve dinamik bir ekiple çalışmak şüphesiz her yenilikçi kurumun ihtiyacı olan önemli bir unsurdur ancak aynı zamanda bu ekibin yaratıcı niteliklere sahip olması, karşılaşılan sorunların en uygun şekilde giderilmesi açısından oldukça önemlidir.

Bu nedenle Jengal Yazılım, müşterilerine uzun vadede çözüm sağlayacak, müşterilerini yarı yolda bırakmayacak gerçekçi ve sıra dışı öneriler sunarak müşterilerinin bilinirliklerini arttırmaya yönelik kapsamlı çalışmalar gerçekleştirir.

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