Bellboy

To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests

To give and receive handover information at shift beginning and end in order to ensure effective communication

To ensure the safe keeping of pass keys

To ensure safe use of resort buggies

To check arrival and departure reports so as to enable anticipation and of guests needs

To ensure that luggage or other items are delivered or collected from the guest’s room within the Company’s standard

To ensure that the hotel entrance lobby is clean and tidy             

To ensure that the work place such as the luggage room and long term storage room is clean and tidy    

To greet guests, offering assistance in carrying items efficiently

To introduce guests to the Guest Service Agents for an efficient and personalised check-in

To ensure a warm “Farewell” to all guests leaving the resort, encouraging their repeat custom