Supervise all water sports activities in the resort both insourced (paddle boarding, Hobby cats, surfing, canoes, beach games) and outsourced (Jet ski, diving, Sea bobs)

Arrange boat charter services, picnic arrangements, tours and return experience and booking of all water sports activities

Supervise the beach services provided by Beach Butlers and Beach Concierge to ensure a beachside quality experience

Maintaining beach arrangements and daily pristine presence for guest

Coordinate all guest requests with the designated vendors

Maintain updated resource material on all vendors and information to accommodate guest request

Supervise the daily activities with the team based on reservations and other operational needs

Communicate any Guests Requests and Food & Beverage needs to the Operations Manager

Ensure that accident/incident investigations are completed and recorded accurately according to Safe & Sound policy.

Create new activities and work on a development plan to enhance the guest experience of existing activities for Young Fans and adults

Secure bookings, scheduling, itineraries – full administration duties for all recreation activities and programs.

Supervise and support Beach Butlers to ensure seamless communication of guests needs/requests are handled in an efficient way.

Excellent communication skills in all aspects: verbal, written and non-verbal

Fluent in Turkish and English.

Additional languages would be beneficial

Professional and appropriate business appearance and presentation

Quality driven with a passion for excellence.

Must possess excellent organizational and interpersonal skills

Approachable, open-minded and fair

Excellent communication skills in all aspects: verbal, written and non-verbal
Fluent in Turkish and English. 
Professional and appropriate business appearance and presentation
Quality driven with a passion for excellence.
Prior Hotel experience would be an advantage

To contact the guest after reservation is made to determine their preferences and to anticipate their needs (obtain preferences for pillow, newspapers, dietary requirement, organizing tours, errands, etc.).
To work in liaise with the Head Butler in driving the LQE, MOQA and LRA results for the department 
To assist Head Butler in profile reviews for the Butler team
To assist Head Butler with hiring colleagues 
To ensure all standard operation procedures are accurate and fulfilled 
To ensure all FLHSS&S requirements are in line with the MOHG standards 
To manage the Butler team together with the Head Butler (scheduling, payroll, reviews)
To manage guest feedback and strife to anticipate guest needs. 
To ensure the awareness of the arrival details, such as the arrival time
To proactively seek guest preferences and record them.
To communicate guest preferences and feedback with relevant department.
To undertake guest room moves where guest is present.
To carry out errands on behalf of guest.
To greet guest upon arrival for introduction and rooming.
To prepare arrival suite according to known preferences as well as amenities.
To organise guest’s departure, offer the service for packing a night before or an appropriate time preferred by guests. To check the room after departure for any left behind items.
To coordinate with Housekeeping on preferred time for mini-bar replenishment, make up room, turn down service as well as ensure laundry is done accordingly and checked before returning to the wardrobe.
To assist in handling guest calls and acting upon them in a professional & courteous manner. Communicate all guest compliments, comments, observations and complaints to relevant departments and ensuring follow up.
To assist the Guest Services Team in the day to day Departmental/ Hotel operations.
To assist with guest IT requests where required in absence of IT Dept.
To be fully informed of all guest arrivals and in-house guests, ensuring that their requests and preferences are acted upon and shared with all relevant departments. 
To contact the guest after departure and thank for their stay and advice of being contacted directly for future bookings
To ensure good maintenance in all butler suites by doing regular walk arounds and inspections 
To maximize the revenue and occupancy of all butler suites
To comply with all LQE’s & MO Special touches. 
To present a professional image by maintaining the Hotel’s grooming standards.
To undertake and promote training and development.
To work in conjunction with other departments, very closely, proactively and in a synergized manner.
To carry out any reasonable requests as directed by the (Assistant) Head Butler

At least 5 years of relevant experience in luxury community or hotel
Fluency in English written and verbal communication
Excellent communication skills in all aspects: verbal, written and non-verbal
Professional and appropriate business appearance and presentation
Quality driven with a passion for excellence.
Must possess excellent organizational and administrative skills and interpersonal skills
Approachable, open-minded and fair

.

Kuru temizleme ustası olarak en az 5 yıl deneyimi olan,
Misafir memnuniyeti odaklı, ekip çalışmasına yatkın,
Esnek çalışma saatlerine uyum sağlayabilecek, vardiyalı ve sezonluk çalışabilecek,
Bodrum veya Milas'ta ikamet eden ya da Bodrum/Türkbükü'ndeki lojmanımızda ikamet edebilecek.

The fitness instructor is to provide personal assistance to any individual booking private training sessions.
To ensure that a high standard of service is maintained throughout the Spa.
Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
Conduct fitness assessments and personal training
To supervise and instruct the safe use of the equipment in the Fitness area
To ensure that a high standard of service is maintained throughout the Spa.
Provide professional advice, assistance and education to all guests in the fitness centre by walking the floor focusing on exercise execution, exercise safety and constant member or residents contact.
Praise, reward and encourage guests whilst they are working out where appropriate.
Perform standardised fitness evaluations and personal training programs based upon systematic and scientific conditioning principles to ensure safety and training efficiency in exercise prescription at all times.

Excellent communication skills in all aspects: verbal, written and non-verbal
Fluent in Turkish and English. Additional languages would be beneficial
Preferably male
Quality driven with a passion for excellence.
Minimum 3 years experiences in similar position ( luxury hotel experience would be beneficial )
Must posses a local Fitness Instructor certificate
Must possess a good written and verbal command in the English Language and Possess an ACE certification and be CPR certified.